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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

It is amazing that couldn't be better elsewhere

5
It is amazing that couldn't be better elsewhere Reviewed on: 18th March 2025
David K's avatar
David K

7 Month Review of Mettle!

5
Started using mettle for the past 7 months and it’s been night and day from the other business account I had! Really well done, gives me peace of mind when running my business! Reviewed on: 18th March 2025
Josh 's avatar
Josh

Cannot complain

5
Everything works as it should. Nothing to complain about Reviewed on: 18th March 2025
Mike B's avatar
Mike B

Easiest, simple efficient banking.

5
Easiest, simple efficient banking. Especially for those who are self employed, as it provides simplistic way to do invoices instantly Reviewed on: 18th March 2025
Hannah D's avatar
Hannah D

I have used Mettle for a few years now and i find th...

5
I have used Mettle for a few years now and i find the different saving pots really helpful. Reviewed on: 18th March 2025
Victoria D's avatar
Victoria D

As a new business owner it brings me joy to see such...

5
As a new business owner it brings me joy to see such tools are established for small businesses with the backing of NatWest Reviewed on: 18th March 2025
Dennis M's avatar
Dennis M

The perfect bank for small businesses

5
Easy to use for my business, easy to monitor payments in and out. And easy to make payment, much better than my personal bank! Reviewed on: 18th March 2025
Helen D's avatar
Helen D

Very good customer service.

5
Very good customer service. Quick and easy webchat. Reviewed on: 18th March 2025
Helen W's avatar
Helen W

A Seamless and Efficient Business Banking Experience

5
I recently started using Mettle, and I must say, it has been an outstanding experience. From the smooth onboarding process to the intuitive app interface, everything about Mettle is designed to make business banking simple and efficient. One of the standout features is how easy it is to set up and manage finances. The app provides clear insights into transactions, categorizes spending, and even allows easy invoicing—all in one place. The integration with accounting software like Xero and FreeAgent is seamless, saving me a lot of time on financial admin. Customer support is another highlight. Whenever I had a query, the response was quick and genuinely helpful. Unlike traditional banks, where support can feel impersonal and slow, Mettle’s team is responsive and knowledgeable. Another great aspect is the lack of monthly fees. For a free business banking service, Mettle offers an impressive range of features that rival paid options. The ability to create and send invoices directly from the app is particularly useful, and instant payment notifications help me keep track of cash flow in real time. Overall, Mettle has exceeded my expectations. It’s a fantastic solution for freelancers, sole traders, and small businesses looking for a hassle-free, modern banking experience. I would highly recommend it to anyone in need of a reliable and efficient business account. Reviewed on: 18th March 2025
Bilal M's avatar
Bilal M

Smooth, Straightforward Banking for My Small Business

5
I’ve been using Mettle for a few months now to manage my business finances, and it’s been a refreshing change from traditional banks. The app’s interface is clear and easy to navigate, which makes tasks like tracking expenses and creating invoices feel effortless. I also appreciate that there are no monthly fees, definitely a plus when you’re trying to keep overhead low. Any time I’ve had a question, the customer support team has been quick to respond and really helpful. Overall, I’m really happy with Mettle and would recommend it to other small business owners looking for a modern banking solution. Reviewed on: 18th March 2025
Daniel Silva's avatar
Daniel Silva

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