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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.82
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

I’m using Mettle for my small business and it’s been...

5
I’m using Mettle for my small business and it’s been a lifesaver, it’s so simple to use, creating and sending my invoices, paying my bills, linking to freeagent(I haven’t done that yet!) Highly recommend this banking app Reviewed on: 1st April 2026
Leah D's avatar
Leah D

The customer service was amazing, they proactively e...

5
The customer service was amazing, they proactively emailed me when I was having issues with my account Reviewed on: 31st March 2026
Sam S's avatar
Sam S

I always recommend Mettle!

5
I've been with Mettle since I started my business and think it is great, not least for the free subscription to FreeAgent which I love. The Mettle app is easy to use and I always recommend to people. The only reason I remained neutral on the customer service is because I've not had to use it. Reviewed on: 31st March 2026
Barbie D's avatar
Barbie D

Perfect for a sole trader. .

5
Excellent functionality and proactive comms. Reviewed on: 31st March 2026
Jonathan Cliff's avatar
Jonathan Cliff

Easy to use app and chat option resolves any issues...

5
Easy to use app and chat option resolves any issues quickly. Reviewed on: 31st March 2026
Steve R's avatar
Steve R

Fantastic integration with systems.

5
Fantastic integration with systems. I have been able to reduce business spending by changing accounting software to the FreeAgant account included with using Mettle. The ability to connect the two systems together has made accounting and bookkeeping incredibly easy as a small and first time business owner. Reviewed on: 31st March 2026
Anna M's avatar
Anna M

Mettle is perfect for me.

5
Mettle is perfect for me. I couldn’t manage my business in just one or two regular accounts, I needed them separate. I love the auto savings pot which grows a lot quicker than expected. Invoicing it super handy and FreeAgent makes me feel confident about tax next year. Reviewed on: 30th March 2026
Amy M's avatar
Amy M

Mettle makes my business banking easy

5
Mettle has been amazing for me as a new business owner. It has made life so much easier for me, I uploaded my business logo and it created professional invoices for my clients. The app is really easy to use and you can create invoices or quotes on the go. Rather than waiting to get back to use the computer. Reviewed on: 30th March 2026
Emma L's avatar
Emma L

I love my mettle account.

5
I love my mettle account. It is so easy to manage my business finances and having freeagent included makes it really easy to keep track of my accounts. Reviewed on: 30th March 2026
Kim H's avatar
Kim H

Always helpful and available to talk

5
Always helpful and available to talk Reviewed on: 30th March 2026
Jacqueline Arthur's avatar
Jacqueline Arthur

Review Mettle by NatWest: Business banking now

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