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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.82
Based on 4,591 reviews, last reviewed 21st Jun 2026
30% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Exceeded expectations: super user friendly. I have recommended Mettle because my experience has been so positive on all levels. Reviewed on: 21st June 2026
Juno's avatar
Juno

Latest lowest rating:

1

Mettle has been a good business bank for me to... Mettle has been a good business bank for me to use Reviewed on: 8th May 2026
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Gavin
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4591)

I always recommend Mettle!

5
I've been with Mettle since I started my business and think it is great, not least for the free subscription to FreeAgent which I love. The Mettle app is easy to use and I always recommend to people. The only reason I remained neutral on the customer service is because I've not had to use it. Reviewed on: 31st March 2026
Barbie D's avatar
Barbie D

Perfect for a sole trader. .

5
Excellent functionality and proactive comms. Reviewed on: 31st March 2026
Jonathan Cliff's avatar
Jonathan Cliff

Easy to use app and chat option resolves any issues...

5
Easy to use app and chat option resolves any issues quickly. Reviewed on: 31st March 2026
Steve R's avatar
Steve R

Fantastic integration with systems.

5
Fantastic integration with systems. I have been able to reduce business spending by changing accounting software to the FreeAgant account included with using Mettle. The ability to connect the two systems together has made accounting and bookkeeping incredibly easy as a small and first time business owner. Reviewed on: 31st March 2026
Anna M's avatar
Anna M

Mettle is perfect for me.

5
Mettle is perfect for me. I couldn’t manage my business in just one or two regular accounts, I needed them separate. I love the auto savings pot which grows a lot quicker than expected. Invoicing it super handy and FreeAgent makes me feel confident about tax next year. Reviewed on: 30th March 2026
Amy M's avatar
Amy M

Mettle makes my business banking easy

5
Mettle has been amazing for me as a new business owner. It has made life so much easier for me, I uploaded my business logo and it created professional invoices for my clients. The app is really easy to use and you can create invoices or quotes on the go. Rather than waiting to get back to use the computer. Reviewed on: 30th March 2026
Emma L's avatar
Emma L

I love my mettle account.

5
I love my mettle account. It is so easy to manage my business finances and having freeagent included makes it really easy to keep track of my accounts. Reviewed on: 30th March 2026
Kim H's avatar
Kim H

Always helpful and available to talk

5
Always helpful and available to talk Reviewed on: 30th March 2026
Jacqueline Arthur's avatar
Jacqueline Arthur

Great for basic business account.

5
Great for basic business account. Easy to set up, and I save a lot on bank charges. Also get free great Accounting software, saving me both time and money. It is great for making tax digital compliance. I am an accountant and have recommended it to a lot of my business customers. One customer did have problems opening an account because he does not have a business address, website, and does not advertise. Reviewed on: 30th March 2026
Mark G's avatar
Mark G

Happy chap

5
I have used multiple business banking platforms previously. Mettle is by far the best and the only one I have ever recommended to friends. Reviewed on: 30th March 2026
Nick H's avatar
Nick H

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