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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.82
Based on 4,591 reviews, last reviewed 21st Jun 2026
30% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Exceeded expectations: super user friendly. I have recommended Mettle because my experience has been so positive on all levels. Reviewed on: 21st June 2026
Juno's avatar
Juno

Latest lowest rating:

1

Mettle has been a good business bank for me to... Mettle has been a good business bank for me to use Reviewed on: 8th May 2026
Gavin 's avatar
Gavin
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4591)

An’t fault Mettle, its a fantastic business banking...

5
An’t fault Mettle, its a fantastic business banking app Reviewed on: 2nd April 2026
Kyle's avatar
Kyle

Easy banking

5
Easy banking to keep accounting simple with free to use FreeAgent. Help to organise and keep me on track with every transaction. Good for soletraders and small businesses. Reviewed on: 2nd April 2026
GC Joinery's avatar
GC Joinery

Mettle, great product and customer service!

5
I've been using Mettle since 2022 and can't fault them, on the very few occasions I've needed to speak to customer service, they've dealt with my queries/issues immediately, always in a professional but friendly manner. The inclusion of the FreeAgent accounting software is another bonus which helps my business run smoothly, hopefully i won't jinx myself but I've never had any reason to fault the level of service provided by Mettle. Reviewed on: 2nd April 2026
Ric's avatar
Ric

Wonderful clear app, good customer service, fab inte...

5
Wonderful clear app, good customer service, fab integration with mettle Reviewed on: 1st April 2026
Ruth E's avatar
Ruth E

Nothing but praise

5
I have been blown away by the positive experience of switching my business bank account to Mettle. It has been so easy and the benefits are above and beyond what I expected from free accounting software to recommendation bonuses. The app and online systems are so easy to use and any support needed is quickly offered by the customer services team. Reviewed on: 1st April 2026
Lisa A's avatar
Lisa A

Very supportive and easy to manage

5
I have found my mettle account to be incredible easy to navigate, it has been very easy to start saving and manage my finances. I feel completely on top of income and outgoing thanks to mettles recourses. Reviewed on: 1st April 2026
Ellen 's avatar
Ellen

New business starter...

5
I've recently started up a new business and Mettle is so easy to use and that fact that you get FreeAgent for free is excellent in saving me so much time on the admin for my business. It's a game changer!! Reviewed on: 1st April 2026
Sarah H's avatar
Sarah H

Excellent system.

5
Excellent system. Easy to use and understand Reviewed on: 1st April 2026
Stuart P's avatar
Stuart P

I’m using Mettle for my small business and it’s been...

5
I’m using Mettle for my small business and it’s been a lifesaver, it’s so simple to use, creating and sending my invoices, paying my bills, linking to freeagent(I haven’t done that yet!) Highly recommend this banking app Reviewed on: 1st April 2026
Leah D's avatar
Leah D

The customer service was amazing, they proactively e...

5
The customer service was amazing, they proactively emailed me when I was having issues with my account Reviewed on: 31st March 2026
Sam S's avatar
Sam S

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