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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.82
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Great for sole traders

5
Always kept up to date with website alterations beforehand, and app has always been good to use Reviewed on: 3rd April 2026
Amanda 's avatar
Amanda

Clear & simple to use, plus Freeagent software

5
I use Mettle as a business account as it provides me with the FreeAgent software that I need to run my accounts for tax purposes. It has been incredibly easy to set up and use and I like tte ease of transferring money between pots within the account. Notifications are useful, it is well set out and easy to navigation my iPhone. Reviewed on: 3rd April 2026
Claire M's avatar
Claire M

An’t fault Mettle, its a fantastic business banking...

5
An’t fault Mettle, its a fantastic business banking app Reviewed on: 2nd April 2026
Kyle's avatar
Kyle

Easy banking

5
Easy banking to keep accounting simple with free to use FreeAgent. Help to organise and keep me on track with every transaction. Good for soletraders and small businesses. Reviewed on: 2nd April 2026
GC Joinery's avatar
GC Joinery

Mettle, great product and customer service!

5
I've been using Mettle since 2022 and can't fault them, on the very few occasions I've needed to speak to customer service, they've dealt with my queries/issues immediately, always in a professional but friendly manner. The inclusion of the FreeAgent accounting software is another bonus which helps my business run smoothly, hopefully i won't jinx myself but I've never had any reason to fault the level of service provided by Mettle. Reviewed on: 2nd April 2026
Ric's avatar
Ric

Wonderful clear app, good customer service, fab inte...

5
Wonderful clear app, good customer service, fab integration with mettle Reviewed on: 1st April 2026
Ruth E's avatar
Ruth E

Nothing but praise

5
I have been blown away by the positive experience of switching my business bank account to Mettle. It has been so easy and the benefits are above and beyond what I expected from free accounting software to recommendation bonuses. The app and online systems are so easy to use and any support needed is quickly offered by the customer services team. Reviewed on: 1st April 2026
Lisa A's avatar
Lisa A

Very supportive and easy to manage

5
I have found my mettle account to be incredible easy to navigate, it has been very easy to start saving and manage my finances. I feel completely on top of income and outgoing thanks to mettles recourses. Reviewed on: 1st April 2026
Ellen 's avatar
Ellen

New business starter...

5
I've recently started up a new business and Mettle is so easy to use and that fact that you get FreeAgent for free is excellent in saving me so much time on the admin for my business. It's a game changer!! Reviewed on: 1st April 2026
Sarah H's avatar
Sarah H

Excellent system.

5
Excellent system. Easy to use and understand Reviewed on: 1st April 2026
Stuart P's avatar
Stuart P

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