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Mettle by NatWest: Business Banking reviews

View other Mettle by NatWest products
4.93
Based on 4,581 reviews, last reviewed 5th May 2026
508% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
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5%
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0%
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Latest highest rating:

5

Always a spot on banking service Always a spot on banking service Reviewed on: 5th May 2026
SIMON H's avatar
SIMON H

Latest lowest rating:

1

Constantly Threatened. Totally Unreliable. Bombarded by intrusive and illegal questions. I am constantly asked to provide them copies of my invoices to justify payments going into the account o... Read more Reviewed on: 21st April 2026
Gavin Renwick's avatar
Gavin Renwick
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About this product

Mettle by NatWest offers a business bank account tailored for sole traders and limited companies with up to two owners. Key features include the ability to earn interest on savings, automatic tax savings, customizable invoices, and integration with accounting software like FreeAgent, Xero, and QuickBooks.

Do you have an account with Mettle by NatWest? Please leave a review with Smart Money People to help businesses like you make better choices.

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Mettle by NatWest Business Banking reviews (4581)

I always recommend Mettle!

5
I've been with Mettle since I started my business and think it is great, not least for the free subscription to FreeAgent which I love. The Mettle app is easy to use and I always recommend to people. The only reason I remained neutral on the customer service is because I've not had to use it. Reviewed on: 31st March 2026
Barbie D's avatar
Barbie D

Perfect for a sole trader. .

5
Excellent functionality and proactive comms. Reviewed on: 31st March 2026
Jonathan Cliff's avatar
Jonathan Cliff

Easy to use app and chat option resolves any issues...

5
Easy to use app and chat option resolves any issues quickly. Reviewed on: 31st March 2026
Steve R's avatar
Steve R

Fantastic integration with systems.

5
Fantastic integration with systems. I have been able to reduce business spending by changing accounting software to the FreeAgant account included with using Mettle. The ability to connect the two systems together has made accounting and bookkeeping incredibly easy as a small and first time business owner. Reviewed on: 31st March 2026
Anna M's avatar
Anna M

Mettle is perfect for me.

5
Mettle is perfect for me. I couldn’t manage my business in just one or two regular accounts, I needed them separate. I love the auto savings pot which grows a lot quicker than expected. Invoicing it super handy and FreeAgent makes me feel confident about tax next year. Reviewed on: 30th March 2026
Amy M's avatar
Amy M

Mettle makes my business banking easy

5
Mettle has been amazing for me as a new business owner. It has made life so much easier for me, I uploaded my business logo and it created professional invoices for my clients. The app is really easy to use and you can create invoices or quotes on the go. Rather than waiting to get back to use the computer. Reviewed on: 30th March 2026
Emma L's avatar
Emma L

I love my mettle account.

5
I love my mettle account. It is so easy to manage my business finances and having freeagent included makes it really easy to keep track of my accounts. Reviewed on: 30th March 2026
Kim H's avatar
Kim H

Always helpful and available to talk

5
Always helpful and available to talk Reviewed on: 30th March 2026
Jacqueline Arthur's avatar
Jacqueline Arthur

Great for basic business account.

5
Great for basic business account. Easy to set up, and I save a lot on bank charges. Also get free great Accounting software, saving me both time and money. It is great for making tax digital compliance. I am an accountant and have recommended it to a lot of my business customers. One customer did have problems opening an account because he does not have a business address, website, and does not advertise. Reviewed on: 30th March 2026
Mark G's avatar
Mark G

Happy chap

5
I have used multiple business banking platforms previously. Mettle is by far the best and the only one I have ever recommended to friends. Reviewed on: 30th March 2026
Nick H's avatar
Nick H

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