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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.82
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Very Satisfied Customer

5
I have been using Mettle for a good while now the app is easy to navigate. If I have any questions the messaging service is very good a and very accessible. I have recommended the app to several family members and friends Reviewed on: 24th March 2026
Anthony S's avatar
Anthony S

This has been an easy account to use for new business.

5
This has been an easy account to use, I can create invoices and quotes direct from the app and it links to free agent, perfect for me starting a new business. Reviewed on: 24th March 2026
Naomi A's avatar
Naomi A

Great service however no ability to deposit cheques

5
Great service however no ability to deposit cheques Reviewed on: 24th March 2026
HowardC's avatar
HowardC

Mettle are a very good bank my cusomers pay into the...

5
Mettle are a very good bank my cusomers pay into the bank and I can make transfers without any questions asked. The bank has trust with my decisions I would definitely recommend them Reviewed on: 24th March 2026
Kieran McIvor 's avatar
Kieran McIvor

Simple to Use.

5
It's so simple to use and there's always help available if I need to. And all the technology works, eg opening the app, authorising a payment. Reviewed on: 24th March 2026
Sophia P's avatar
Sophia P

Mettle has always been a fantastic experience for my...

5
Mettle has always been a fantastic experience for my business. They seem to provide the expertise of a traditional back with a modern fintech approach Reviewed on: 24th March 2026
Marcel's avatar
Marcel

great service

5
i have only had my mettle card eight months and unfortunately my card was hacked. when i reported it to mettle it was dealt with swiftly many thanks Reviewed on: 24th March 2026
mike allan's avatar
mike allan

All good. Easy set up and intuitive app.

5
All good. That is about it, and freeagent included - only improvement is that I want a 2nd company with them. Reviewed on: 24th March 2026
TimUK's avatar
TimUK

Highly recommended!!

5
Mettle is the best thing that ever happened to my business! I was offered FreeAgent as part of my package for free and now all my accounts are super easy to deal with. The Mettle app is brilliant, really easy to use for self-employed. Highly recommended! Reviewed on: 24th March 2026
Maria Harper 's avatar
Maria Harper

Great experience overall, everything went smoothly,...

5
Great experience overall, everything went smoothly, and the service exceeded my expectations.” Reviewed on: 24th March 2026
Iman's avatar
Iman

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