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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.82
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Always does what i need, Absolutely No Complaints

5
Always does what i need, Absolutely No Complaints Reviewed on: 24th March 2026
Mark's avatar
Mark

perfect support for start up

5
the support i've had from start to now has been excellent Reviewed on: 24th March 2026
Darren W's avatar
Darren W

Took a while to setup but worth the wait!

5
Took a while to setup but worth the wait! Easy to use, great features, and the FreeAgent integration has really propelled my business forward. Reviewed on: 24th March 2026
Dan A's avatar
Dan A

Trouble free and excellent service.

5
Trouble free and excellent service. Reviewed on: 24th March 2026
Joseph B's avatar
Joseph B

Love it and the FreeAgent accesss

4
Love it and the FreeAgent accesss Reviewed on: 24th March 2026
F Butler's avatar
F Butler

my business account works perfectly, no hiccups and...

5
my business account works perfectly, no hiccups and online service is excellent Reviewed on: 24th March 2026
Paul K's avatar
Paul K

Business banking made simple..

5
Simple set up, linking quotes and invoices, categorising receipts and free integrated accounting software to calculate your tax and reminders to keep you on track Reviewed on: 24th March 2026
Iain P's avatar
Iain P

Mettle has supported me on numerous occasions with i...

5
Mettle has supported me on numerous occasions with issues outside of my control, and their service has been consistently excellent. They are fast, efficient, and clearly know exactly what they’re doing. It’s reassuring to have a team you can rely on when unexpected problems arise, and Mettle has proven time and time again that they deliver exactly that. Reviewed on: 24th March 2026
Rita's avatar
Rita

No issues since creating account a few years ago.

5
No issues since creating account a few years ago. Recommended by account. Good reminders about frauds, easy to use to create invoices and track missing and unpaid invoices. Reviewed on: 24th March 2026
Chloe U's avatar
Chloe U

I have always found that there someone to assist me...

5
I have always found that there someone to assist me if I have a query. They give answers that I can understand. Reviewed on: 24th March 2026
Andy T's avatar
Andy T

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