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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.82
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
Read all reviews Write a review

About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Straight forward, low cost, and great customer service

5
Straight forward, low cost, and great customer service Reviewed on: 24th March 2026
Alia Hamid's avatar
Alia Hamid

Good bank do what they say they going to

5
Good bank do what they say they going to Reviewed on: 24th March 2026
Phillip 's avatar
Phillip

Highly recommend

5
I went self-employed, and was recommend I use mettle as it comes with the free free agent feature and it has been brilliant for me starting up my own business Reviewed on: 24th March 2026
Roshun K's avatar
Roshun K

Easy to use and great connectivity with FreeAgent

5
Easy to use and great connectivity with FreeAgent Reviewed on: 24th March 2026
Duncan C's avatar
Duncan C

Very easy to use with excellent updates and communic...

5
Very easy to use with excellent updates and communication, serves the needs of my business quite simply. Reviewed on: 24th March 2026
Darren M's avatar
Darren M

New business owner.

5
New business owner. Had nothing but positive experience using mettle and free agent Reviewed on: 24th March 2026
Craig W's avatar
Craig W

Mettle are the perfect match for a sole trader like...

5
Mettle are the perfect match for a sole trader like myself. I get free banking with access to FreeAgent, a user friendly app, and always superlative customer support. Reviewed on: 24th March 2026
Lucy K's avatar
Lucy K

Banking and accounts all in one

5
I love Mettle for linking straight to FreeAgent for free, which makes my accounts super simple. The customer service team are always really helpful and answer queries promptly. I love that you can create spaces for savings or just to put aside tax. Reviewed on: 24th March 2026
Ema Lamorna Spry's avatar
Ema Lamorna Spry

Very easy to use value for money and no issues...

5
Very easy to use value for money and no issues Reviewed on: 24th March 2026
Stuart W's avatar
Stuart W

Very easy to use and very responsive, when needing a...

5
Very easy to use and very responsive, when needing any help Reviewed on: 24th March 2026
Emma C's avatar
Emma C

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