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Mettle by NatWest: Business banking reviews

4.82
Based on 4,591 reviews, last reviewed 21st Jun 2026
30% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Exceeded expectations: super user friendly. I have recommended Mettle because my experience has been so positive on all levels. Reviewed on: 21st June 2026
Juno's avatar
Juno

Latest lowest rating:

1

Mettle has been a good business bank for me to... Mettle has been a good business bank for me to use Reviewed on: 8th May 2026
Gavin 's avatar
Gavin

About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4591)

Highly recommend

5
I went self-employed, and was recommend I use mettle as it comes with the free free agent feature and it has been brilliant for me starting up my own business Reviewed on: 24th March 2026

Easy to use and great connectivity with FreeAgent

5
Easy to use and great connectivity with FreeAgent Reviewed on: 24th March 2026

Very easy to use with excellent updates and communic...

5
Very easy to use with excellent updates and communication, serves the needs of my business quite simply. Reviewed on: 24th March 2026

New business owner.

5
New business owner. Had nothing but positive experience using mettle and free agent Reviewed on: 24th March 2026

Mettle are the perfect match for a sole trader like...

5
Mettle are the perfect match for a sole trader like myself. I get free banking with access to FreeAgent, a user friendly app, and always superlative customer support. Reviewed on: 24th March 2026

Banking and accounts all in one

5
I love Mettle for linking straight to FreeAgent for free, which makes my accounts super simple. The customer service team are always really helpful and answer queries promptly. I love that you can create spaces for savings or just to put aside tax. Reviewed on: 24th March 2026

Very easy to use value for money and no issues...

5
Very easy to use value for money and no issues Reviewed on: 24th March 2026

Very easy to use and very responsive, when needing a...

5
Very easy to use and very responsive, when needing any help Reviewed on: 24th March 2026

6 months review.

5
I did quite a lot of research into banks that provide accounts for sole traders/small business and opted for Mettle about 6 months ago now. So far I'm very happy with my choice. Everything has been great and I am genuinely satisfied with their service - fav things are: cash pots, simple UX for web and app and free Freeagent app for a year! Reviewed on: 24th March 2026

Excellent bank

5
Excellent bank. Kept informed & updated with any changes & never had any problems Reviewed on: 24th March 2026

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