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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.82
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

6 months review.

5
I did quite a lot of research into banks that provide accounts for sole traders/small business and opted for Mettle about 6 months ago now. So far I'm very happy with my choice. Everything has been great and I am genuinely satisfied with their service - fav things are: cash pots, simple UX for web and app and free Freeagent app for a year! Reviewed on: 24th March 2026
Ahmed A's avatar
Ahmed A

Excellent bank

5
Excellent bank. Kept informed & updated with any changes & never had any problems Reviewed on: 24th March 2026
Beverley C's avatar
Beverley C

Brilliant Banking Service, No Fees

5
Brilliant Banking Service, No Fees Reviewed on: 24th March 2026
ADAM H's avatar
ADAM H

Great bank to use for my bisiness

5
Great bank to use for my bisiness Reviewed on: 24th March 2026
Alex Beaumont's avatar
Alex Beaumont

Excellent

5
They were excellent at stopping a fraudulent transaction on my account - brilliant service Reviewed on: 24th March 2026
Clare R's avatar
Clare R

User friendly

5
No issues with app and useful to have the link with freeagent. Recently lost my card and the old one was immediately stopped and the new one activated on Apple Pay. New physical card received very quickly. Excellent service. Reviewed on: 24th March 2026
Jacqueline S's avatar
Jacqueline S

Very user friendly customer experience.

5
Very user friendly customer experience. Easy to use system, invoice generation easy! Reviewed on: 24th March 2026
Mel A's avatar
Mel A

Good at managing business finances

5
Good at managing business finances Reviewed on: 24th March 2026
Claudia S's avatar
Claudia S

Needed to set up a new business quickly and Mettle w...

5
Needed to set up a new business quickly and Mettle was really quick and easy to use, especially for someone with not much experience. The invoicing function and categorising transactions is so useful and makes the process so simple. Reviewed on: 24th March 2026
Anon 's avatar
Anon

So easy to use, help is available and efficient .

5
So easy to use, help is available and efficient . Reviewed on: 24th March 2026
R m's avatar
R m

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