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Monese: Money Account reviews

Name: Money Account
Rating: 4.7 (5954 reviews)

View other Monese products

4.70

Based on 5,954 reviews, last reviewed 21st Aug 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

87%

Latest highest rating:

5

I am happy with my choice of this bank. I am happy with my choice of this bank. It's easy, simple and fast Reviewed on: 11th April 2025

Latest lowest rating:

1

This bank is fraud when i apply i submitted everythi... This bank is fraud when i apply i submitted everything after that they block my device app not working when i email them they say decsion made what de... Read more Reviewed on: 21st August 2025

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About this product

An award-winning current account you can open instantly on your mobile. Our technology enables people to travel, live or work freely, anywhere in the world.

Monese Money Account reviews (5954)

Review of the Monese, Money Account:

Avoid this service at all costs.

I am extremely disappointed with Monese. My account has been blocked/disabled, and I am unable to perform any operations, whether internal or external transactions, or even use my card. To make matters worse, my savings are completely locked, and the customer support is unresponsive. I have sent numerous emails, attaching all required bank statements, but all I receive are the same automated replies with no actual resolution or communication from their team. This has been a frustrating and stressful experience, and I wouldn’t recommend trusting Monese with your money. Avoid this service at all costs. Reviewed on: 17th January 2025

Terrible service making fake reviews

Monese are creating fake reviews, the service is terrible, fees are too high, payments are constantly held. Very unprofessional. Reviewed on: 18th February 2019

Reply from Monese Hi Rico! We're terribly sorry to know you feel this way. Just to clarify as a financial institution, we do review certain transitions manually every now and then to make sure that our service is safe to use for everyone. These checks are compulsory and in line with industry standards as set by our regulator. Not sure what fee are you talking about - we're very open to more specific feedback, so do please feel free to get in touch with our support team (contact details on our website) to let us know what precisely you think isn't right. Response date: 27th March 2019

Great app

Really easy to use app and reliable company. Reviewed on: 18th February 2019

Reply from Monese Hi Daniela - Thank you for your feedback, we really appreciate it! Response date: 18th February 2019

Free £10 by using this referal code: ANDR877

Tried three of these apps and Monese is the best hands down, never had a promblem in my 2 years using it" Free £10 by using this referal code: ANDR877 Reviewed on: 17th February 2019

Reply from Monese Hi Andy - please check the "Earn" tab of our app to see the current referral program details. Thank you for your review! Response date: 18th February 2019

The best

Top very simple to use and happy to be part of the Monese family Reviewed on: 16th February 2019

Reply from Monese Hi Carlos - we're happy to have you on board! Many thanks for your kind review! Response date: 18th February 2019

Speed!

Speed! That's one thing I can say about Monese. That's what I love most in Monese. Reviewed on: 15th February 2019

Reply from Monese Hi Samuil - we really appreciate your feedback, thank you very much! Response date: 18th February 2019

Fast

Till now fast and simple. Didn't expected that Reviewed on: 15th February 2019

Reply from Monese Hi Inga - we're glad to know that. Thank you for your review! Response date: 18th February 2019

Perfect bank

I’m very happy with this bank , working fast Reviewed on: 14th February 2019

Reply from Monese Hi Elsaid - we really appreciate your review, thank you! Response date: 18th February 2019

Hello

Veri good banc monese .I'm happy to use monkeys Reviewed on: 14th February 2019

Reply from Monese Hi Madalin - Thank you for your review! Response date: 18th February 2019

LOVE them

GREAT services, beautiful and polite team, always up to Help When u need Reviewed on: 14th February 2019

Reply from Monese We're glad to know that, Alex. Many thanks for your review! Response date: 18th February 2019

the best online banking

I am happy with Monese online banking Reviewed on: 14th February 2019

Reply from Monese Hi Ruslan - we really appreciate your feedback, thank you! Response date: 18th February 2019

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