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Monese: Money Account reviews

4.69
Based on 5,954 reviews, last reviewed 21st Aug 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
5%

Latest highest rating:

5

I am happy with my choice of this bank. I am happy with my choice of this bank. It's easy, simple and fast Reviewed on: 11th April 2025
Anonymous A's avatar
Anonymous A

Latest lowest rating:

1

This bank is fraud when i apply i submitted everythi... This bank is fraud when i apply i submitted everything after that they block my device app not working when i email them they say decsion made what de... Read more Reviewed on: 21st August 2025
Md Fohad Hassan Lodi's avatar
Md Fohad Hassan Lodi

About this product

An award-winning current account you can open instantly on your mobile. Our technology enables people to travel, live or work freely, anywhere in the world.

Monese Money Account reviews (5954)

Review of the Monese, Money Account:

Cant even do payments/ never received the card

1
Im very disappointed in Monese! I need to do payments but they’re not lettting me. Reason why is because I wont receive a SMS confirmation/code, meanwhile my number is correct! I cant even transfer the money back to my other account! Now they go’n charge me monthly for something I CANT EVEN USE! They said It will take weeks/ months to solve the problem. (im not the only customer) plus I never received the card! Reviewed on: 28th October 2017
Reply from Monese Hi there - really sorry to hear you've been having issues with using your account! We aren't quite sure what has happened here, but if you give our support team a call (monese.com/contact) they'll happily revisit this and try to help you get to the bottom of it. We wouldn't charge you if you can't use your account! Response date: 9th February 2018
Monese
Monese

Always is good experience, easy to use the applicati...

5
Always is good experience, easy to use the application, many benefits, I'm very happy to use monese Reviewed on: 14th March 2024

I have a few bank accounts, so sending money is a bi...

5
I have a few bank accounts, so sending money is a bit tiresome, using Monese, is so simple, once all the required information is set, I wish every bank account was like that Reviewed on: 14th March 2024

I am very happy and pleased with the enthusiastic h...

5
I am very happy and pleased with the enthusiastic help of the staff Reviewed on: 14th March 2024

I using Monese Bank from a few years and is the best!

5
I using Monese Bank from a few years and is the best!! Reviewed on: 14th March 2024

Trustworthy online banking.

5
Trustworthy online banking. Easy and safe Reviewed on: 14th March 2024

Started charging any transfer £1, I wouldn’t recomme...

1
Started charging any transfer £1, I wouldn’t recommend it anymore. I’m closing my account once I use all the money. Reviewed on: 14th March 2024

Had no problems at all, very easy to set...

5
Had no problems at all, very easy to set up Reviewed on: 14th March 2024

Very good nice experience it was good

5
Very good nice experience it was good Reviewed on: 14th March 2024

There is an unnecessary monthly fee, I am charged an...

1
There is an unnecessary monthly fee, I am charged an extra fee every time I top up money! Disgraceful I would never recommend it Reviewed on: 14th March 2024

Good and excellent , very nice, great.

5
Good and excellent , very nice, great. Reviewed on: 14th March 2024