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Monese: Money Account reviews

4.70
Based on 5,954 reviews, last reviewed 21st Aug 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
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See only 5 star reviews
87%
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7%
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1%
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5%

Latest highest rating:

5

I am happy with my choice of this bank. I am happy with my choice of this bank. It's easy, simple and fast Reviewed on: 11th April 2025
Anonymous A's avatar
Anonymous A

Latest lowest rating:

1

This bank is fraud when i apply i submitted everythi... This bank is fraud when i apply i submitted everything after that they block my device app not working when i email them they say decsion made what de... Read more Reviewed on: 21st August 2025
Md Fohad Hassan Lodi's avatar
Md Fohad Hassan Lodi

About this product

An award-winning current account you can open instantly on your mobile. Our technology enables people to travel, live or work freely, anywhere in the world.

Monese Money Account reviews (5954)

Review of the Monese, Money Account:

Super quick

5
It was super quick to open this account. It's early days but everything has been nice and easy so far! Reviewed on: 31st October 2015

They have stolen my 800 EUROS

1
Dear All, It seem this company is on the eve of bankruptcy. I am suggesting to join for opening an official trial against this company. They have stolen our 800 EURO. As you understand from the practice we know that who will be first they will get their money back. Now I need at least 100 people who is a victim of this company. Please send DM to me. After we will hire a legal company and start trial. Unfortunately we have not other choice to reimburse our money. And from my point of view, who will be late, they will not get anything. For this reason we need to take immediate actions. Please write. Reviewed on: 2nd December 2021

Scam report FCA

1
https://www.fca.org.uk/consumers/report-scam-us Reviewed on: 23rd November 2021

Monese "Fraudese"

1
It seems Monese ("Fraudese") has problems with their finance and cash flow. Strongly recommend to make a complaint: - for customers from UK: https://www.fca.org.uk/firms/claims-management https://www.financial-ombudsman.org.uk/ https://www.bankofengland.co.uk/contact - for customer from UE (Monese is registered in Belgium): https://www.nbb.be/en/financial-oversight/general/report-breach https://www.fsma.be/en/warnings/companies-operating-unlawfully-in-belgium https://www.ombudsfin.be/en/individuals/home/ [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] Feel free to make complaints and describe your case there. Monese will be held accountable for its financial frauds!!! Reviewed on: 22nd November 2021

Shit scruffy scamming bastards

1
They have blocked my account I’ve 450£ this is some sort of joke been weeks only reply I’ve had from them is saying you’ve asked us to close your account witch I didn’t I said if u won’t give me my money send it back to place it came from to witch they reply if u don’t transfer or use it we will give to charity is this a fucking laugh cheeky cunts I’m going to fca Reviewed on: 15th November 2021

Wankers

1
They’ve stole 29k from my business account and blocked me it’s been 39days all my direct debits can’t be paid The money was paid in for work materials to be ordered there address does not exist I have all the directors addresses from companies house LOOK OUT IM GOING TO GET JUSTICE AND YOUR BE PAYING! If I stole 30k of some innocent persons I’d be locked up police have been informed if they don’t resolve it I’ll take matters into my own accord FUCK THEM Reviewed on: 9th November 2021

MONESE IS A BIG FRAUD

1
MONESE IS A BIG FRAUD, you close my account without reason with more than 2000 euros on it, and now by email tell me i have only 300 euros.... IT IS THIS A JOKE? you will steal my money??? Reviewed on: 9th November 2021

Account blocked

1
They block my account, where I was receiving my salary without any reason . No explanation. 2.5 weeks past I still cannot get the money out of there. Customer service is very poor! It was a mistake to send my salary to Monese account! Reviewed on: 8th November 2021

Blocked account without any reason

1
Monese - cheap company. Blocked my account 10 days ago ant dont answer at all. Not recommend to open accounts here! Reviewed on: 2nd November 2021

Blocked my account

1
They are not at all responding. They emailed me and said they will respond in 7 working days, but it has been more than 8 days. They posed a question to which I promptly responded, attaching documents that I mailed to them. My account has a balance of more than $3,000. To pay my sister's fees that I borrow money from my friends. [email protected] and [email protected] not at all responding from my any mails. I'm at a loss I don't know what to do next. College fees are still pending and my friends amount I have to return back to them. They're literally playing. Reviewed on: 25th October 2021

Blocked Account - Don't Open An Account!

1
I recently opened a Monese account and after having money deposited into my account, I was locked out. I have contacted the support team numerous times within the last month with no avail. Absolutely terrible service, DO NOT OPEN AN ACCOUNT! Reviewed on: 12th October 2021