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Monmouthshire Building Society: Mortgages reviews

4.77
Based on 245 reviews, last reviewed 10th Sep 2025
27% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
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5%
3 star
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0%
2 star
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3%

Latest highest rating:

5

You can speak to someone, very friendly reassuring a... You can speak to someone, very friendly reassuring advisors. Very helpful. Reviewed on: 10th September 2025
Teresa Y's avatar
Teresa Y

Latest lowest rating:

1

The Monmouthshire Building Society have a 'floor' ra... The Monmouthshire Building Society have a 'floor' rate on their variable rate products that, at the moment, doesn't go beneath 3.5 %. However they hav... Read more Reviewed on: 24th August 2025
Caroline L's avatar
Caroline L

About this product

Monmouthshire Building Society offer a range of mortgages to cover different borrowing needs.

Whether you’re looking to buy your first home, move somewhere bigger, or simply get a better deal, you can book an online appointment with a Monmouthshire mortgage advisor.

Monmouthshire Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Mortgages reviews (245)

Helpful advice.

5
Helpful advice when planning house move/ porting of mortgage. Both the on line portal, telephone and email correspondence was simple and helpful. Reviewed on: 27th February 2025
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 27th February 2025
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Monmouthshire Building Society

Great experience, great service, quick friendly effi...

5
Great experience, great service, quick friendly efficient Reviewed on: 26th February 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 27th February 2025
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Monmouthshire Building Society

good listening,professional

5
good listening,she understool me Reviewed on: 14th February 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your feedback will be shared with the team. Response date: 18th February 2025
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Monmouthshire Building Society

Jahsua knew everything about the mortgage applicatio...

5
Jahsua knew everything about the mortgage application and very knowledgable, helpful and understanding. Reviewed on: 7th February 2025
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Joshua. Response date: 7th February 2025
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Monmouthshire Building Society

Great Service

5
Big thanks to Oliver for making our remortgage process so simple and for a great service! Reviewed on: 6th February 2025
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Oliver. Response date: 6th February 2025
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Monmouthshire Building Society

Excellent Service

5
The mortgage advisor was very easy to contact and was extremely knowledgeable, friendly and helpful. The process was simple, quick and straightforward. I couldn't ask for anything better. Reviewed on: 5th February 2025
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a good experience with the Society. Response date: 6th February 2025
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Monmouthshire Building Society

Very professional service.

5
Excellent customer service and a friendly voice at the end of the line. Thanks a lot. Keep up the good work. Reviewed on: 5th February 2025
Reply from Monmouthshire Building Society Thank you for leaving a review for the Society. We are so pleased to hear that you have received excellent customer service. Response date: 5th February 2025
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Monmouthshire Building Society

Great customer service

5
Called to arrange porting current mortgage onto next house Reviewed on: 3rd February 2025
Reply from Monmouthshire Building Society Thank you for leaving a review. We are pleased to hear that you received great customer service. Response date: 3rd February 2025
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Monmouthshire Building Society

Very helpfull with everything going forward

5
Very helpfull with everything going forward Reviewed on: 3rd February 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review, it is great to hear that you had a positive experience. Response date: 3rd February 2025
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Monmouthshire Building Society

Great customer service and quality procedure

5
Great customer service and quality procedure Reviewed on: 31st January 2025
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 31st January 2025
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Monmouthshire Building Society

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