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Monmouthshire Building Society: Savings reviews

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4.88
Based on 2,858 reviews, last reviewed 17th Dec 2025
66% decrease in 5 star reviews
in the past 90 days
80% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
8%
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0%
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Latest highest rating:

5

Junior Isa in the Queen Street branch I set up a Junior Isa in the Cardiff Queen Street branch. Cathy was very friendly and explained everything in great detail. We spoke about her visits ... Read more Reviewed on: 5th December 2025
Colin S's avatar
Colin S

Latest lowest rating:

1

In branch service review Andrea was so helpful and explained everything. Reviewed on: 30th October 2025
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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Monmouthshire Building Society Savings reviews (2858)

In branch service review

5
I like face-to-face. I can pop into Chepstow branch anytime. I can walk to branch within 10 mins. Staff are reassurances to good service. Reviewed on: 10th January 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 19th February 2025
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Monmouthshire Building Society

In branch service review

5
Local and friendly and Chepstow. Always helpful. Reviewed on: 10th January 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 13th March 2025
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Monmouthshire Building Society

In branch service review

5
Mandy was very helpful and friendly with setting up new savings accounts. Reviewed on: 10th January 2025
Reply from Monmouthshire Building Society Thank you for taking the time to share your feedback with the Society. Response date: 13th May 2025
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Monmouthshire Building Society

In branch service review

5
Nice welcome, Mandy helpful, and professional. Reviewed on: 10th January 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your comments will be passed onto Mandy. Response date: 13th March 2025
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Monmouthshire Building Society

In branch service review

5
It cannot be improved. It's excellent already. Reviewed on: 9th January 2025
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 19th February 2025
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Monmouthshire Building Society

In branch service review

5
Agency available to go into. Fantastic, helpful, knowledgeable staff at the Clevedon agency. Competitive interest rate rivalling Coventry and Yorkshire. Reviewed on: 9th January 2025
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to the Clevedon agency. Response date: 19th February 2025
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Monmouthshire Building Society

In branch service review

5
It's the personal touch. I have been a client for a while and Sarah has supported me through ill health, the loss of my husband and is always there to talk to and is a friendly face. I couldn't do it without her. Reviewed on: 7th January 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your comments will be passed on to Sarah. Response date: 13th March 2025
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Monmouthshire Building Society

In branch service review

5
Nice friendly agency. Lovely service offered by Sarah who keeps me on track and is very helpful and supportive. I have recommended several friends to the Penarth agency. Reviewed on: 6th January 2025
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Sarah. Response date: 13th March 2025
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Monmouthshire Building Society

In branch service review

5
I llike the staff, and their knowledge is always first class regarding savings. Reviewed on: 4th January 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 19th February 2025
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Monmouthshire Building Society

In branch service review

5
Local and I have been with the Monmouthshire for over 30 years. Reviewed on: 4th January 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 19th February 2025
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Monmouthshire Building Society

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