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Monmouthshire Building Society: Savings reviews

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4.87

Based on 2,931 reviews, last reviewed 3rd Mar 2026

82% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

8%

0%

0%

0%

Latest highest rating:

5

Visited your Clevedon office for the first time yest... Visited your Clevedon office for the first time yesterday. Nina was very friendly and helpful and I felt glad that I decided to visit. I have been wit... Read more Reviewed on: 3rd March 2026

Latest lowest rating:

1

App nightmare App nightmare…. I just want to open another account but had to reset pin , the put in unique id. Apparently in my original welcome letter. Found an em... Read more Reviewed on: 27th January 2026

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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Review Monmouthshire Building Society: Savings now

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Monmouthshire Building Society Savings reviews (2931)

In branch service review

5

It has a branch in Caldicot. All other building societies have closed. I do not wish to bank online. Reviewed on: 27th January 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 13th May 2025

In branch service review

4

Debbie was very helpful at Caldicot when opening my new account. Reviewed on: 27th January 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th March 2025

In branch service review

5

Andrea is very helpful. Caldicot is within walking distance of home. Reviewed on: 27th January 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th March 2025

In branch service review

5

Friendly, prompt service in Caldicot. Reviewed on: 27th January 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th March 2025

In branch service review

4

It is easy access to the Caldicot branch with car park (free) nearby. Reviewed on: 27th January 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th March 2025

In branch service review

5

Local and great staff, always helpful. Reviewed on: 27th January 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th March 2025

In branch service review

5

Because I live local, don't drive and can walk to the Penarth agency. Sarah is a godsend, she is more than just a cashier, she goes above and beyond and I would struggle if she wasn't around, she is a superstar. Reviewed on: 27th January 2025

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Sarah. Response date: 28th March 2025

In branch service review

5

Use the branch and have just used the community room - great facility. Reviewed on: 27th January 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th March 2025

In branch service review

5

Friendly, informative, community minded. Reviewed on: 27th January 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th March 2025

In branch service review

5

Friendly open service and commitment to community. The meeting room is a fantastic space and is a huge asset to community groups. Reviewed on: 27th January 2025

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 28th March 2025

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