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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.69
Based on 3,007 reviews, last reviewed 22nd Sep 2026
4% increase in 5 star reviews
in the past 90 days
20% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Lovely staff A pleasure to walk through the door! Made to feel very welcome with a cup of tea...... Thank you Ollie, and good service from Dan. Explained how to re... Read more Reviewed on: 13th September 2026
Teresa G's avatar
Teresa G

Latest lowest rating:

1

Can't log in - I have two account numbers Can't log in - I have two account numbers Reviewed on: 22nd September 2026
Kenneth's avatar
Kenneth
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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (3007)

In branch service review

5
Very good service today as a new member. Very professional member of staff. Reviewed on: 10th February 2025
Reply from Monmouthshire Building Society Thank you for sharing your experience with the Society. Response date: 13th May 2025
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Monmouthshire Building Society

In branch service review

5
All great. Very helpful and friendly staff. My personal thanks to Annie for her great service. Reviewed on: 10th February 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your comments will be passed onto Annie. Response date: 28th March 2025
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Monmouthshire Building Society

In branch service review

5
Competitive rates of interes. Helpful staff. Good range of savings accounts. Retention of passbook accounting. Reviewed on: 10th February 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th March 2025
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Monmouthshire Building Society

In branch service review

5
Face-to-face service, accessibility, friendly, helpful, professional. Reviewed on: 10th February 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th March 2025
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Monmouthshire Building Society

In branch service review

5
We can speak to people face-to-face. Reviewed on: 10th February 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th March 2025
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Monmouthshire Building Society

In branch service review

5
Local branch, friendly staff - supportive of local projects. Reviewed on: 10th February 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th March 2025
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Monmouthshire Building Society

In branch service review

5
Personal and helpful staff. On a recent visit they noticed I was upset and offered me a seat and tea, really appreciated this level of service follow my partners bereavement., completely different level of service that I experienced with a bank on the same morning. I prefer to speak which staff in person reference services offered and hope this level of customer support continues. Reviewed on: 10th February 2025
Reply from Monmouthshire Building Society Thank you for leaving a review, we are pleased to hear that you have had a great experience with the Society. Response date: 28th March 2025
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Monmouthshire Building Society

In branch service review

5
Accessibility, rates, passbooks!! Called into Cardiff branch and was dealt with by Vicky who was friendly and helpful. Reviewed on: 10th February 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your comments will be passed on to the Cardiff branch. Response date: 28th March 2025
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Monmouthshire Building Society

In branch service review

5
You are local here in Chepstow. The staff are helpful and polite. Withdrawals are quick and undertaken very quickly from accounts. Reviewed on: 10th February 2025
Reply from Monmouthshire Building Society Thank you for sharing your experience with the Society. Response date: 13th May 2025
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Monmouthshire Building Society

In branch service review

5
Professional advice given about all products available. Reviewed on: 10th February 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th March 2025
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Monmouthshire Building Society

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