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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.87
Based on 2,918 reviews, last reviewed 14th Jan 2026
61% decrease in 5 star reviews
in the past 90 days
80% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
8%
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0%
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0%
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0%

Latest highest rating:

5

One of the good B Societies I have been a regular customer of the building society for the last 3 years benefiting from best Savings rates. I have sometimes used customer service... Read more Reviewed on: 14th January 2026
S GHAI's avatar
S GHAI

Latest lowest rating:

2

App would not take info given App would not take the information given to start the account and kept getting messages to call the BS. Cust service told me to delete app and reload ... Read more Reviewed on: 14th January 2026
Jj's avatar
Jj
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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Monmouthshire Building Society Savings reviews (2918)

In branch service review

5
Joanne was a very friendly person and very helpful. Reviewed on: 20th January 2025
Reply from Monmouthshire Building Society Thank you for sharing your experience with the Society. Response date: 13th May 2025
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Monmouthshire Building Society

In branch service review

5
The local branch is convenient to our lifestyle. Very friendly and helpful staff. Reviewed on: 18th January 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th March 2025
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Monmouthshire Building Society

In branch service review

5
I most like the personal touch. Staff are both knowledgeable and friendly. I trust them. Reviewed on: 18th January 2025
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 28th March 2025
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Monmouthshire Building Society

In branch service review

5
Staff are friendly, helpful and informative. Adele has explained everything thoroughly to me and is very pleasant. Reviewed on: 18th January 2025
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Adele. Response date: 28th March 2025
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Monmouthshire Building Society

In branch service review

5
Friendly, helpful staff members who I am able to access for information if I need. The personal service that is delivered at appointments is tailored to my needs. Reviewed on: 18th January 2025
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a good experience with the Society. Response date: 28th March 2025
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Monmouthshire Building Society

In branch service review

5
Friendly and knowledgeable staff, and always attentive. Reviewed on: 17th January 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th March 2025
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Monmouthshire Building Society

In branch service review

5
Very friendly and knowledgeable staff. Always willing to answer my questions. Reviewed on: 17th January 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th March 2025
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Monmouthshire Building Society

In branch service review

5
There are no banks in the village and I love that Caldicot is local to me, the staff are friendly and no problems if I need to book an appointment where banks are online. Reviewed on: 17th January 2025
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to the Caldicot branch. Response date: 28th March 2025
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Monmouthshire Building Society

In branch service review

5
I'm nearly 90 and wanted to thank Neil at Caldicot for his excellent service dealing with the death of my son. Glad you have this survey for me to say how I feel. Reviewed on: 17th January 2025
Reply from Monmouthshire Building Society Thank you for taking the time to share your feedback with the Society. Response date: 13th May 2025
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Monmouthshire Building Society

In branch service review

5
Caldicot branch is local and friendly. Account opened there and then. Reviewed on: 17th January 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th March 2025
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Monmouthshire Building Society

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