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Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.766597270976405622 (2973 reviews)

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4.77

Based on 2,973 reviews, last reviewed 15th Jun 2026

14% decrease in 5 star reviews

in the past 90 days

150% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

always prefer face to face rather than on line. always prefer face to face rather than on line. Staff are always very helpful nothing is any bother , nice to see a friendly face Reviewed on: 15th June 2026

Latest lowest rating:

2

Very complicated to access/register both web and app. Very complicated to access/register both web and app. Thank goodness for Simon helped me with the web process and his colleague (female but catch her ... Read more Reviewed on: 12th June 2026

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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

Review Monmouthshire Building Society: Savings now

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Monmouthshire Building Society Savings reviews (2973)

In branch service review

Accessible - available on the high street. Friendly. Reviewed on: 5th February 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th March 2025

In branch service review

Continue to keep the high street branches open. Keep up the good work. Reviewed on: 5th February 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th March 2025

In branch service review

Very welcoming and even had coffee and biscuits. Reviewed on: 5th February 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th March 2025

In branch service review

I like the fact there is branches to come into face-to-face. Good rates. The girls are great at Clevedon. Reviewed on: 5th February 2025

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to the Clevedon agency. Response date: 28th March 2025

In branch service review

Accessible with personal contact. Reviewed on: 4th February 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th March 2025

Sally and the Cardiff Branch team .

Sally and her team at the Cardiff branch are amazing. Karen helped me today, and as with all the team members the service and assistance is always on point and great. They always keep me up dated about changes and how they are improving the service for customers - today we talked about the upcoming app. Reviewed on: 3rd February 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. It is great to hear that you had such a positive experience in our Cardiff branch. Your comments will be shared with the team. Response date: 4th February 2025

Always happy helpful staff.

Always happy helpful staff. So much better than banking online. They are always chatty and welcoming. Reviewed on: 3rd February 2025

Reply from Monmouthshire Building Society Thank you for leaving a review, we will share your positive feedback with the branch colleagues. Response date: 3rd February 2025

In branch service review

Excellent service from Jo in Risca. Reviewed on: 3rd February 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your comments will be passed onto Jo. Response date: 28th March 2025

In branch service review

Service was done by Jo in Risca - very helpful in branch. Reviewed on: 3rd February 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your comments will be passed onto Jo. Response date: 28th March 2025

In branch service review

It's local and gives a good service. Reviewed on: 3rd February 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th March 2025

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Monmouthshire Building Society: Savings reviews

14% decrease in 5 star reviews

150% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Monmouthshire Building Society: Savings now

Monmouthshire Building Society Savings reviews (2973)

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

Sally and the Cardiff Branch team .

Always happy helpful staff.

In branch service review

In branch service review

In branch service review

Do you have a different Monmouthshire Building Society product?

Want to see more from Monmouthshire Building Society?

Mortgages

Join Smart Money People

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