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Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.76 (2974 reviews)

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4.76

Based on 2,974 reviews, last reviewed 26th Jun 2026

26% decrease in 5 star reviews

in the past 90 days

33% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

always prefer face to face rather than on line. always prefer face to face rather than on line. Staff are always very helpful nothing is any bother , nice to see a friendly face Reviewed on: 15th June 2026

Latest lowest rating:

2

No great points to make As a saver i find the interest rates paid are lower than average. Also things like annual interest for tax purposes being provided by letters which th... Read more Reviewed on: 26th June 2026

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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

Review Monmouthshire Building Society: Savings now

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Monmouthshire Building Society Savings reviews (2974)

Reinvest in a matured isa

Visited Cardiff branch to reinvest in a fixed rate cash isa.Cashier consulted her manager who then went through the process with me in a courteous and efficient manner.All the staff were friendly and helpful. Reviewed on: 19th December 2024

Reply from Monmouthshire Building Society Thank you for leaving a review for the Cardiff branch. We are so pleased that you had a good experience whilst reinvesting your cash ISA. Your comments will be shared with the Cardiff team. Response date: 19th December 2024

In branch service review

I like that I can speak to an actual person face-to-face. Sarah is lovely and so approachable and will always welcome me with a smile. She is also very helpful and knowledgeable. Reviewed on: 18th December 2024

Reply from Monmouthshire Building Society We are so pleased that you had a good experience with the Society, your comments will be passed on to Sarah. Response date: 16th January 2025

In branch service review

Tried to open online but decided to pop into Penarth agency for help and ended up speaking to Sarah who was very lovely and opened the account for me. Please make the online process more people friendly. Reviewed on: 17th December 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave us feedback. Response date: 16th January 2025

In branch service review

Caldicot branch is friendly and local. Reviewed on: 16th December 2024

Reply from Monmouthshire Building Society Thank you for providing feedback for the Caldicot branch. Response date: 16th January 2025

In branch service review

All the staff are so helpful whenever you go into branch. Reviewed on: 16th December 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 16th January 2025

In branch service review

It's near to my home and easy to access. Reviewed on: 16th December 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 19th February 2025

In branch service review

Great people, location, interest rates and accessibility. Reviewed on: 16th December 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave us feedback. Response date: 16th January 2025

In branch service review

Staff at Caldicot branch are very helpful and approachable. Reviewed on: 16th December 2024

Reply from Monmouthshire Building Society Thank you for providing feedback for the Caldicot branch. Response date: 16th January 2025

In branch service review

The staff are amazing, they just need to keep doing what they are doing. Reviewed on: 16th December 2024

Reply from Monmouthshire Building Society Thank you for leaving a review for the Society. Response date: 16th January 2025

In branch service review

Being local is convenient, very helpful staff at the Caldicot branch. Reviewed on: 16th December 2024

Reply from Monmouthshire Building Society Thank you for providing feedback for the Caldicot branch. Response date: 16th January 2025

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Monmouthshire Building Society: Savings reviews

26% decrease in 5 star reviews

33% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Monmouthshire Building Society: Savings now

Monmouthshire Building Society Savings reviews (2974)

Reinvest in a matured isa

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

Do you have a different Monmouthshire Building Society product?

Want to see more from Monmouthshire Building Society?

Mortgages

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