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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.76
Based on 2,974 reviews, last reviewed 26th Jun 2026
26% decrease in 5 star reviews
in the past 90 days
33% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
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0%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

always prefer face to face rather than on line. always prefer face to face rather than on line. Staff are always very helpful nothing is any bother , nice to see a friendly face Reviewed on: 15th June 2026
jonathan p's avatar
jonathan p

Latest lowest rating:

2

No great points to make As a saver i find the interest rates paid are lower than average. Also things like annual interest for tax purposes being provided by letters which th... Read more Reviewed on: 26th June 2026
Trev's avatar
Trev
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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (2974)

In branch service review

5
Always warmly welcomed by the ladies who are always happy to answer questions and give us the latest news on accounts etc. Wouldn't go anywhere else!!. Reviewed on: 16th December 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 16th January 2025
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Monmouthshire Building Society

In branch service review

5
The customer service is exceptional. Very helpful and friendly staff. Reviewed on: 16th December 2024
Reply from Monmouthshire Building Society Thank you for leaving a review for the Society. Response date: 16th January 2025
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Monmouthshire Building Society

In branch service review

5
Very friendly, professional but personable. I dealt with Jo who was really helpful and very accommodating when I needed a quick appointment. Reviewed on: 16th December 2024
Reply from Monmouthshire Building Society We are so pleased that you had a good experience with the Society, your comments will be passed on to Jo. Response date: 16th January 2025
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Monmouthshire Building Society

In branch service review

5
Friendly staff and nothing is ever too much trouble. Reviewed on: 16th December 2024
Reply from Monmouthshire Building Society Thank you for leaving a review for the Society. Response date: 16th January 2025
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Monmouthshire Building Society

In branch service review

5
Convenient locations and friendly/knowledgeable staff. Reviewed on: 14th December 2024
Reply from Monmouthshire Building Society Thank you for leaving feedback for the Society. Response date: 16th January 2025
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Monmouthshire Building Society

In branch service review

5
Chepstow staff are friendly, especially Jacquie. I like the face-to-face service. Good rates and opening times. Reviewed on: 14th December 2024
Reply from Monmouthshire Building Society Thank you for providing feedback for the Chepstow branch. Response date: 16th January 2025
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Monmouthshire Building Society

In branch service review

5
Personal service, face-to-face. I've been with them for over 50 years. Opening hours are good and Chepstow staff are really helpful. Reviewed on: 14th December 2024
Reply from Monmouthshire Building Society Thank you for providing feedback for the Chepstow branch. Response date: 16th January 2025
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Monmouthshire Building Society

In branch service review

4
Fair interest rates, keeps the money secure. Friendly staff. Reviewed on: 14th December 2024
Reply from Monmouthshire Building Society Thank you for leaving a review for the Society. Response date: 16th January 2025
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Monmouthshire Building Society

In branch service review

5
Friendly and attentive staff, always helpful and knowledgeable with no problems arising. Reviewed on: 14th December 2024
Reply from Monmouthshire Building Society Thank you for your review, it is great to hear your positive feedback. Response date: 16th January 2025
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Monmouthshire Building Society

In branch service review

5
The team are very helpful, efficient and friendly. Easy service. The rates could be slightly higher. Reviewed on: 13th December 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave feedback. Response date: 16th January 2025
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Monmouthshire Building Society

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