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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.76
Based on 2,974 reviews, last reviewed 26th Jun 2026
26% decrease in 5 star reviews
in the past 90 days
33% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

always prefer face to face rather than on line. always prefer face to face rather than on line. Staff are always very helpful nothing is any bother , nice to see a friendly face Reviewed on: 15th June 2026
jonathan p's avatar
jonathan p

Latest lowest rating:

2

No great points to make As a saver i find the interest rates paid are lower than average. Also things like annual interest for tax purposes being provided by letters which th... Read more Reviewed on: 26th June 2026
Trev's avatar
Trev
Visit provider site Read all reviews Write a review

About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (2974)

In branch service review

5
Very friendly, helpful, pleasant staff to chat to. Reviewed on: 13th December 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. Response date: 16th January 2025
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Monmouthshire Building Society

In branch service review

4
Local, on the high street so accessible. Helpful, friendly staff. Reviewed on: 13th December 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. Response date: 16th January 2025
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Monmouthshire Building Society

In branch service review

5
Manager Zoe runs Brecon branch to the highest possible standards, all the staff are polite, charming and helpful. They all take great pleasure in assisting their customers. Reviewed on: 13th December 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Zoe and the Brecon branch. Response date: 16th January 2025
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Monmouthshire Building Society

In branch service review

5
The staff at the Building Society are all very helpful and friendly and give excellent advice. Reviewed on: 13th December 2024
Reply from Monmouthshire Building Society Thank you for your review, it is great to hear your positive feedback. Response date: 16th January 2025
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Monmouthshire Building Society

In branch service review

5
I like the fact they are local to me and they are independent. Based on Monmouth. Very friendly. Reviewed on: 13th December 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 16th January 2025
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Monmouthshire Building Society

In branch service review

5
Personal contact, being 82 years old I do not use computers or do online banking, I find the office and staff very, very helpful. Reviewed on: 13th December 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a good experience with the Society. Response date: 16th January 2025
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Monmouthshire Building Society

In branch service review

5
Easy to contact and very friendly and helpful staff. Reviewed on: 13th December 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 16th January 2025
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Monmouthshire Building Society

In branch service review

5
Visited Cardiff, met with Vicky. Very kind and knowledgeable service. Reviewed on: 13th December 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Vicky. Response date: 16th January 2025
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Monmouthshire Building Society

In branch service review

5
I love that they still issue passbooks. Reviewed on: 13th December 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 16th January 2025
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Monmouthshire Building Society

In branch service review

5
I spoke to Vicky today. She was amazing with the time and help she gave me. Truly a credit to Monmouthshire Building Society, she went above and beyond. Reviewed on: 13th December 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Vicky. Response date: 16th January 2025
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Monmouthshire Building Society

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