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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.69
Based on 3,007 reviews, last reviewed 22nd Sep 2026
4% increase in 5 star reviews
in the past 90 days
20% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Lovely staff A pleasure to walk through the door! Made to feel very welcome with a cup of tea...... Thank you Ollie, and good service from Dan. Explained how to re... Read more Reviewed on: 13th September 2026
Teresa G's avatar
Teresa G

Latest lowest rating:

1

Can't log in - I have two account numbers Can't log in - I have two account numbers Reviewed on: 22nd September 2026
Kenneth's avatar
Kenneth
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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (3007)

In branch service review

5
I like that the Monmouthshire is nearby and the staff are friendly and helpful. The rates are higher at maturity too which is nice. Reviewed on: 1st November 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 12th December 2024
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Monmouthshire Building Society

In branch service review

5
Local and convenient with friendly staff. Reviewed on: 1st November 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 12th December 2024
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Monmouthshire Building Society

In branch service review

5
Good rates. Helpful agency and good variety. Reviewed on: 1st November 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 12th December 2024
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Monmouthshire Building Society

In branch service review

5
The Chepstow branch is incredibly helpful and very friendly. Reviewed on: 1st November 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 12th December 2024
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Monmouthshire Building Society

In branch service review

5
I thought the staff were very helpful and explained the product well, and their interest rates were very competitive. Reviewed on: 1st November 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 12th December 2024
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Monmouthshire Building Society

In branch service review

5
I like the ability to come into the branch and speak to real people who can help me manage my accounts. Reviewed on: 1st November 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 12th December 2024
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Monmouthshire Building Society

In branch service review

4
Great high street accessibility, friendly and helpful staff, and good interest rates. Reviewed on: 1st November 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 12th December 2024
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Monmouthshire Building Society

In branch service review

5
Nothing to improve, the lady was very helpful. Reviewed on: 1st November 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 12th December 2024
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Monmouthshire Building Society

I was in Brecon branch and was helped by Cathy.

5
I was in Brecon branch and was helped by Cathy. The branch is a clean calming environment. I was offered a drink and as I had a walking stick, was asked if I needed any further help to assist. Cathy was polite, professional and knowledgeable. She provided answers to my questions and relevant information leaflets / sheets.i did not feel at all uncomfortable or pressurised. Reviewed on: 31st October 2024
Julie l's avatar
Julie l
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Cathy. Response date: 1st November 2024
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Monmouthshire Building Society

In branch service review

5
I like the personal service that I receive in every aspect of my transactions with the Society. I appreciate being able to deal with someone face-to-face. Jackie was superb. Reviewed on: 30th October 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a good experience with the Society. Your comments will be passed on to Jacquie. Response date: 14th November 2024
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Monmouthshire Building Society

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