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Monmouthshire Building Society: Savings reviews

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4.87
Based on 2,933 reviews, last reviewed 13th Mar 2026
84% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
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8%
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Latest highest rating:

5

Very easy and efficiently opened an ISA to take adv... Very easy and efficiently opened an ISA to take advantage of current years tax allowance. Reviewed on: 13th March 2026
William H's avatar
William H

Latest lowest rating:

1

App nightmare App nightmare…. I just want to open another account but had to reset pin , the put in unique id. Apparently in my original welcome letter. Found an em... Read more Reviewed on: 27th January 2026
nick hay's avatar
nick hay
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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Monmouthshire Building Society Savings reviews (2933)

In branch service review

5
Easy to deal with, helpful staff. Reviewed on: 11th October 2024
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Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 14th November 2024
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Monmouthshire Building Society

In branch service review

5
Local, friendly service, and everything can be done in person. Reviewed on: 11th October 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 14th November 2024
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Monmouthshire Building Society

In branch service review

5
No fixed rate time deposit provided. Reviewed on: 11th October 2024
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Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your valuable feedback will be used to help improve our services and member experience. Response date: 14th November 2024
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Monmouthshire Building Society

In branch service review

5
We love to have high street services so that we can communicate easily for our needs. Reviewed on: 11th October 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 14th November 2024
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Monmouthshire Building Society

In branch service review

5
Delighted the shop is on the high street - it is a calm, confident approach by your staff and Sarah was a joy to deal with. Reviewed on: 10th October 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Sarah. Response date: 14th November 2024
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Monmouthshire Building Society

In branch service review

5
Friendly, professional and knowledgeable staff. I was seen by Sarah in Portishead and the customer service was excellent. Reviewed on: 9th October 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Sarah. Response date: 14th November 2024
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Monmouthshire Building Society

In branch service review

4
The staff in Monmouthshire are so helpful, Sarah served me and helped me understand my savings accounts. Reviewed on: 9th October 2024
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Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a good experience with the Society. Your comments will be passed on to Sarah. Response date: 21st November 2024
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Monmouthshire Building Society

In branch service review

5
It would be nice if you offered a student account. Reviewed on: 9th October 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your valuable feedback will be used to help improve our services and member experience. Response date: 14th November 2024
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Monmouthshire Building Society

In branch service review

4
Friendly and patient staff. Reasonably good interest rates. Reviewed on: 8th October 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 14th November 2024
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Monmouthshire Building Society

In branch service review

5
Friendly, helpful staff with clear and concise information. Reviewed on: 8th October 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 14th November 2024
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Monmouthshire Building Society

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