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Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.83 (2963 reviews)

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4.82

Based on 2,963 reviews, last reviewed 15th May 2026

76% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

47 years of excellent service from Monmouthshire BS Excellent service from a very helpful and knowledgeable employee named Mussarat. My late husband and I, although saving with many financial institutio... Read more Reviewed on: 14th May 2026

Latest lowest rating:

2

force password resets, terrible app & customer service So they reset your password for your bank / savings account every so often. Which is for security which is actually doing more bad than good. It shows... Read more Reviewed on: 15th May 2026

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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (2963)

Great provider

Easy to deal with and great rates Reviewed on: 12th November 2019

Amazing

Lovely staff, always helpful, full of useful information to help make the right choice Reviewed on: 12th November 2019

Cracking

A great local Building Society with helpful, knowledgeable staff Reviewed on: 12th November 2019

Great building society

We use Monmouth for our sons saving account. very competitive interest rates and we have one on our high street. The staff are helpful and friendly, overall really happy. Reviewed on: 12th November 2019

Great Service

Been a life member at this bank ,very friendly staff and a great service they provide. Reviewed on: 12th November 2019

Modern-minded but retains traditional service values

Opened a cash ISA online with minimum fuss and great clarity of what was required. Good interest rates at a time others were tumbling Reviewed on: 12th November 2019

Excellent to deal with.

Knowledgeable and friendly staff always available to assist with any queries or problems that may arise. Reviewed on: 12th November 2019

Saving with a smile

The Monmouthshire has been providing an exceptional service for my family for over 35 years. Products are competitive and the staff are very competent and friendly. The Monmouthshire is our local friend on the High Street. Reviewed on: 12th November 2019

Small but good

The staff in the Newport branch were lovely. Welcoming & very accommodating. Reviewed on: 12th November 2019

the personal touch

Very efficient staff who treat you as a personal customer and not just a number. Reviewed on: 12th November 2019

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