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Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.75 (2979 reviews)

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4.75

Based on 2,979 reviews, last reviewed 6th Jul 2026

20% increase in 5 star reviews

in the past 90 days

40% decrease in 1 star reviews

in the past 90 days

91%

Latest highest rating:

4

I am registered partially sighted and the text was d... I am registered partially sighted and the text was difficult to see because the text wasn’t black on white, I needed assistance to complete the applic... Read more Reviewed on: 6th July 2026

Latest lowest rating:

1

Not a rational approach to business. Dear Mr William Carroll, It now seems that Monmouthshire Building Society is no longer a customer centric Building Society. My wife and I have been re... Read more Reviewed on: 2nd July 2026

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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (2979)

Simply excellent

Friendly caring staff very informative and helpful. Would highly recommend simply excellent. Reviewed on: 12th November 2019

Great staff all round

I have banked with Monmouthshire for years now and have always received 100% service, always with a smile, and always gone above and beyond in some cases to help me, brilliant bank with billiant staff, especially Caerleon Road, Newport. Reviewed on: 12th November 2019

local, efficient

Lower carbon footprint to visit the branch. Helpful friendly service. Reviewed on: 12th November 2019

Consistent Interest and services.

I have saved with the Moinmouthshire since 1977 and since then, I have always found their product ranges, interest rates and services competitive, with regular market updates. Reviewed on: 12th November 2019

Supporting the community

In a town where all the banks have gone mbs continues to provide excellent customer service and advice together with above average interest rates. Reviewed on: 12th November 2019

Great Building Society

The Monmouthshire are a great building society. The staff are all very helpful and friendly. Also their accounts offer some of the best interest rates on the market at the moment! If you ever have any queries about your accounts or moving money to different accounts, the staff are always happy to give you impartial advice - just give you the facts about each product so you can make an informed decision. Reviewed on: 12th November 2019

Monmouthshire Building Society: Second To None & Where Customers Always Come First.

I opened the Celebration Savings Account, with our local Monmouthshire Building Society, via phone & post which was made possible and easy by Neil, The Branch Manager. Neil is always very helpful, friendly and rings back when he says he will with any information and follows up with written confirmation, by post. I've been very impressed with Monmouthshire Building Society and will always look here first, should I need any of their services, in the future. Reviewed on: 12th November 2019

Amazing

Everytime I've gone into the bank with any issues I've had them delt with the same day. Even when I've had both kids with me, the staff have made sure the kids were occupied with things to do whilst they sorted out the issues. Reviewed on: 12th November 2019

Efficient professional friendly service

Staff are welcoming and efficient with dealing with enquiries. Nothing is too much trouble. Atmosphere in branch is friendly and professional. Reviewed on: 12th November 2019

Professional, efficient, user friendly service

Always kept well informed with friendly, professional help Reviewed on: 12th November 2019

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