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Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.69 (3007 reviews)

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4.69

Based on 3,007 reviews, last reviewed 22nd Sep 2026

4% increase in 5 star reviews

in the past 90 days

20% decrease in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Lovely staff A pleasure to walk through the door! Made to feel very welcome with a cup of tea...... Thank you Ollie, and good service from Dan. Explained how to re... Read more Reviewed on: 13th September 2026

Latest lowest rating:

1

Can't log in - I have two account numbers Can't log in - I have two account numbers Reviewed on: 22nd September 2026

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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (3007)

Convenient office in Portishead

Local, helpful, polite and considerate staff. Reviewed on: 12th November 2019

Great service

Clear and regular correspondence. Friendly in branch staff that are always happy to help with, informed bespoke advice as well as clear online support. Reviewed on: 12th November 2019

Excellent and competitive interest rates!

The branch is local to us and the staff are very helpful and friendly. My son who lives in London also opened a savings account due to the good rates of interest. Reviewed on: 12th November 2019

Friendly advisers

Great experience open a ISA account, didn't feel like they where pushing other accounts onto me, I asked for what I wanted and that's what they gave me. As we spoke they enlightened me of information I maybe interested in considering in the future. Still today returning the building society they are very friendly and always how you are doing. Reviewed on: 12th November 2019

Good service and competitive rates

Always good service at local branch Reviewed on: 12th November 2019

Speed and efficiency

I tend to use the online service frequently, and the service provided are so easy to follow. Reviewed on: 12th November 2019

Good advise

I have used Monmouthshire for years now and my children also now use them friendly, reliable and convenient and have had some great saving schemes. Reviewed on: 12th November 2019

They have always did there best for me very helpful

I don’t visit very often but when I do I come away satisfied Reviewed on: 12th November 2019

Efficient and clear

Set up an account for my little boy, efficient, clear options and friendly staff. Reviewed on: 12th November 2019

a Great all round savings experience

Monmouthshire off excellent customer service with a network of friendly local branches which provide great savings products Reviewed on: 12th November 2019

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