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Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.77 (2971 reviews)

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4.77

Based on 2,971 reviews, last reviewed 10th Jun 2026

41% decrease in 5 star reviews

in the past 90 days

150% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Trip to Monmouth. The staff in the Monmouth branch were knowledgeable, helpful and friendly. Reviewed on: 10th June 2026

Latest lowest rating:

1

The Issue 8 Regular Saver account has been the most... The Issue 8 Regular Saver account has been the most difficult account I have EVER tried to open; despite being a past, satisfied, MBS customer and sti... Read more Reviewed on: 27th May 2026

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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (2971)

Cracking

A great local Building Society with helpful, knowledgeable staff Reviewed on: 12th November 2019

Great building society

We use Monmouth for our sons saving account. very competitive interest rates and we have one on our high street. The staff are helpful and friendly, overall really happy. Reviewed on: 12th November 2019

Great Service

Been a life member at this bank ,very friendly staff and a great service they provide. Reviewed on: 12th November 2019

Modern-minded but retains traditional service values

Opened a cash ISA online with minimum fuss and great clarity of what was required. Good interest rates at a time others were tumbling Reviewed on: 12th November 2019

Excellent to deal with.

Knowledgeable and friendly staff always available to assist with any queries or problems that may arise. Reviewed on: 12th November 2019

Saving with a smile

The Monmouthshire has been providing an exceptional service for my family for over 35 years. Products are competitive and the staff are very competent and friendly. The Monmouthshire is our local friend on the High Street. Reviewed on: 12th November 2019

Small but good

The staff in the Newport branch were lovely. Welcoming & very accommodating. Reviewed on: 12th November 2019

the personal touch

Very efficient staff who treat you as a personal customer and not just a number. Reviewed on: 12th November 2019

A society where people matter.

Blackwood is a small sub office, the girls are always polite, friendly and helpful. They suggest the best deals in which it place new money or transferred existing funds which is very useful. Whenever I’ve had occasion to have a meeting with staff in the main office they had gone out of their way to accommodate my request. Reviewed on: 12th November 2019

Happy

A local branch supporting local people Reviewed on: 12th November 2019

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