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Monmouthshire Building Society: Savings reviews

4.69
Based on 3,007 reviews, last reviewed 22nd Sep 2026
4% increase in 5 star reviews
in the past 90 days
20% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Lovely staff A pleasure to walk through the door! Made to feel very welcome with a cup of tea...... Thank you Ollie, and good service from Dan. Explained how to re... Read more Reviewed on: 13th September 2026
Teresa G's avatar
Teresa G

Latest lowest rating:

1

Can't log in - I have two account numbers Can't log in - I have two account numbers Reviewed on: 22nd September 2026
Kenneth's avatar
Kenneth

About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (3007)

Excellent service

5
Have always been helpful and friendly when visiting in branch. Reviewed on: 12th November 2019

savings

5
excellent savings service would recommended to any one Reviewed on: 12th November 2019

Good rate low penalty fixed rate savings

5
Good products and good customer service Reviewed on: 12th November 2019

Personal service

4
The Monmouthshire has a small (agency) branch in my area which offers friendly service by the lovely staff and very competitive products too. Although it's two bus ides away from my home I still think it's well worth the effort. Reviewed on: 12th November 2019

Excellent service and interest rates

5
We were very impressed with the help and advice given recently allowing us to choose the most appropriate savings accounts. We were also impressed by the competative interest rates on offer. Reviewed on: 12th November 2019

Five star

5
Always excellent advice and service Reviewed on: 12th November 2019

Very helpful and great savings accounts

5
They’ve got a great team who can help you in anyway, they’ve also got brilliant savings accounts with high interest Reviewed on: 12th November 2019

saving searcher

5
Found via internet and attracted to the good interest rates offered in a very tight market plus I like to support local businesses as far as possible (I visit Clevedon frequently). The ease and efficiency with my application for a product was excellent and the letters nicely worded so that I felt I was dealing with a real person who wanted to ensure that I was valued as a member and not just another anonymous account number. Reviewed on: 12th November 2019

Simply excellent

5
Friendly caring staff very informative and helpful. Would highly recommend simply excellent. Reviewed on: 12th November 2019

Great staff all round

5
I have banked with Monmouthshire for years now and have always received 100% service, always with a smile, and always gone above and beyond in some cases to help me, brilliant bank with billiant staff, especially Caerleon Road, Newport. Reviewed on: 12th November 2019

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