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Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.74 (2987 reviews)

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4.74

Based on 2,987 reviews, last reviewed 7th Aug 2026

30% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

91%

Latest highest rating:

4

Monmouthshire app incompatible with Mac My star rating may seem odd. On my iPad I can access my account but cannot complete forms to transfer savings. I got help from Sofia Swaine who was ex... Read more Reviewed on: 30th July 2026

Latest lowest rating:

2

The App is rubbish use the website. I gave a poor rating because i could not register with the app and login.The app kept coming up with error messages regarding my phone number,my pin ... Read more Reviewed on: 7th August 2026

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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (2987)

Excellent to deal with.

Knowledgeable and friendly staff always available to assist with any queries or problems that may arise. Reviewed on: 12th November 2019

Saving with a smile

The Monmouthshire has been providing an exceptional service for my family for over 35 years. Products are competitive and the staff are very competent and friendly. The Monmouthshire is our local friend on the High Street. Reviewed on: 12th November 2019

Small but good

The staff in the Newport branch were lovely. Welcoming & very accommodating. Reviewed on: 12th November 2019

the personal touch

Very efficient staff who treat you as a personal customer and not just a number. Reviewed on: 12th November 2019

A society where people matter.

Blackwood is a small sub office, the girls are always polite, friendly and helpful. They suggest the best deals in which it place new money or transferred existing funds which is very useful. Whenever I’ve had occasion to have a meeting with staff in the main office they had gone out of their way to accommodate my request. Reviewed on: 12th November 2019

Happy

A local branch supporting local people Reviewed on: 12th November 2019

Excellent Service Provider

The staff at the Swansea branch are always very helpful and knowledgeable. Interest is usually quite competitive. The two combined make for our usual return visits. Reviewed on: 12th November 2019

a friendly society

Personal attention always My wife and I enjoy our visits and meeting the helpful staff Reviewed on: 12th November 2019

Friendly Local Service with Competitive Rates

Opened a new ISA with Monmouthshire and found the service first class. It was so nice having a local branch where you could speak to a human being. We have no banks in our town so it was refreshing to be able to pop into branch for advice and support. Interest rates were very competitive and I felt I had a very positive experience dealing with Monmouthshire Building Society Reviewed on: 12th November 2019

friendly and approachable staff

the staff are always friendly and helpful They always greet you with a smile and ask about my day especially Pam in the Risca branch Reviewed on: 12th November 2019

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