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Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.77 (2971 reviews)

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4.77

Based on 2,971 reviews, last reviewed 10th Jun 2026

41% decrease in 5 star reviews

in the past 90 days

150% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Trip to Monmouth. The staff in the Monmouth branch were knowledgeable, helpful and friendly. Reviewed on: 10th June 2026

Latest lowest rating:

1

The Issue 8 Regular Saver account has been the most... The Issue 8 Regular Saver account has been the most difficult account I have EVER tried to open; despite being a past, satisfied, MBS customer and sti... Read more Reviewed on: 27th May 2026

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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (2971)

Excellent service and friendly staff.

We took out a mortgage with Monmouthshire and had great advice and help throughout the process. Reviewed on: 12th November 2019

Helpful, experienced and friendly advice in store when deciding on savings plan.

Wanted to start savings plan for grandchildren. Explained options and benefits of different plans available to help me make an informed decision. Reviewed on: 12th November 2019

Very helpful and easy to setup a saving account

Made a appointment here to open a account was very straight forward,the service I was given was excellent. Also keeped updated. Reviewed on: 12th November 2019

YES YES EXCELENT SERVICE

I SPOKE TO YOUR STAFF AND THEIRE VERY POLITE AND HELPFULL Reviewed on: 12th November 2019

Good building society

Very good & friendly staff always helpful Reviewed on: 12th November 2019

Makes me feel valued as a customer

Staff are always friendly and helpfull , well informed and knowledgeable about availiable products. Reviewed on: 12th November 2019

OVER THE TOP SECURITY

I already held a fixed rate bond with an investment of over £40000 I wanted to open a regular saver and was asked for various proofs of identity.I was investing further,not taking money out! I WILL NEVER USE THEM AGAIN NOW MY BOND HAS MATURED Reviewed on: 12th November 2019

Handy and local

When all.other banks are closing down smaller branches The Monmouthshire are still there in the community Reviewed on: 12th November 2019

Flexible approach, fast and efficient service and friendly/courteous staff.

Great advice and a friendly "family feel" breeds confidence. Reviewed on: 12th November 2019

Very likely

Always had the best service staff very helpful Reviewed on: 12th November 2019

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