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Monzo: Business Account reviews

Name: Business Account
Rating: 4.93 (1382 reviews)

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4.89

Based on 1,382 reviews, last reviewed 20th Jun 2025

75% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Monzo is a breath of fresh air in the banking space! I have loved being a Monzo customer due to their fantastic customer service, their playful initiatives, and their transparency around financial litera... Read more Reviewed on: 20th June 2025

Latest lowest rating:

1

Tried paying HMRC, card declined. Tried paying HMRC, card declined. Had to use personal account, what's point of biz acc then? Reviewed on: 22nd April 2025

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Monzo Business Account reviews (1382)

Happy Business & Personal Acc Customer

I have both business accounts and personal account. I love the instant notification feature when money is either put in or withdrawn. The alert allows me to instantly message my clients and let them know I have received their payment. The personal account also has cashback features, which I love. Monzo is better than the high street bank I used for years. Reviewed on: 2nd March 2025

Such an easy app to navigate.

Such an easy app to navigate. Pots for bills and savers. No fees and easy access to everything my business needs. Reviewed on: 1st March 2025

very supportive costumer service

very supportive costumer service Reviewed on: 1st March 2025

Fantastic account in every way.

Superb,lots of information about my account available anytime I need it.Reminders of DDs coming up is brilliant for me so I can make sure I have enough in my account.Customer service chat has been good and always available very quickly. Reviewed on: 1st March 2025

Love Monzo!

Love Monzo! I chose them because they are ethical and I wanted to get away from Barclays but can't fault them and the App is fantastic. Reviewed on: 1st March 2025

Never had an issues if needed help customer service...

Never had an issues if needed help customer service is amazing Reviewed on: 1st March 2025

Poor support

Support is a nightmare. Switched to traditional banks again. Reviewed on: 28th February 2025

Business banking made easy

Setting up a Monzo business account was easy, straightforward, and quick. There’s so much to do when starting and then running a business, and it was a relief that this important step was so simple to do! I love the ease of use and all the functionalities on the Monzo app. The savings pots, ability to send and receive payments quickly and easily, as well as the design of the app make it my favorite bank and banking app! It’s clear, the user design is very intuitive, and I really appreciate the ease of use. I’ve recommended Monzo to several business peers, and they’ve also said how happy they are with it! Reviewed on: 26th February 2025

I do not have issues using my Monzo bank business ac...

I do not have issues using my Monzo bank business account. It meets all my requirements Reviewed on: 21st February 2025

Aria was excellent and my issue was solved in minute...

Aria was excellent and my issue was solved in minutes and explained excellently Reviewed on: 20th February 2025

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