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Monzo: Business Account reviews

Name: Business Account
Rating: 4.93 (1382 reviews)

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4.89

Based on 1,382 reviews, last reviewed 20th Jun 2025

82% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Monzo is a breath of fresh air in the banking space! I have loved being a Monzo customer due to their fantastic customer service, their playful initiatives, and their transparency around financial litera... Read more Reviewed on: 20th June 2025

Latest lowest rating:

1

Tried paying HMRC, card declined. Tried paying HMRC, card declined. Had to use personal account, what's point of biz acc then? Reviewed on: 22nd April 2025

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About this product

The Monzo business account reviews you’ll find on Smart Money People all come from people like you. On our site you’ll find hundreds of genuine reviews to help you decide whether Monzo is the right fit for your business.

Despite being a relative newcomer, more than 100,000 businesses use Monzo. It’s important to consider everything from usability, to interest rates, to charges when it comes to selecting a business account. Our Monzo business account reviews cover both free and pro accounts, as well as sharing details on important features, to help you understand how suitable it could be for you and your company.

If you’ve used Monzo before, why not leave a review to help other businesses. How quick was it to set up? How helpful was customer support, and was the app easy to use? Let other customers know about your experiences, and whether you’d recommend Monzo to other small businesses. It might also be useful to include details about what kind of account you took out and the features you’ve used most.

Smart Money People is the UK’s largest financial services review site. Our aim is to increase trust and transparency in financial services. Read or leave a Monzo business account review below.

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Monzo Business Account reviews (1382)

Great service, easy communication, accounts are intu...

Great service, easy communication, accounts are intuitive and do all you need for a small business Reviewed on: 18th January 2024

The Monzo app is so good ...

The app is so easy to use and follow and encourages me to save in my interest pot Reviewed on: 18th January 2024

Great business account haven’t used customer service...

Great business account haven’t used customer services as I’ve never needed to Reviewed on: 18th January 2024

Very easy to open, and easy to use

Very easy to open. Sorted within 24 hours, if I remember correctly, with everything completed electronically. If I have any queries, I get a really quick response. Reviewed on: 18th January 2024

Overall excellent service with minimal frills

Overall excellent service with minimal frills Reviewed on: 18th January 2024

I love my Monzo bank account.

I love my Monzo bank account. I love the features, such as having a tax pot, and everything is so easy to do. The invoicing is useful, it's great having a virtual debit card too. Reviewed on: 18th January 2024

Our banking, our way... by them!

We are a small business and our experience of banking before Monzo was rigid and very formal. It was difficult to deal with our previous bank, trying to get information and assistance was difficult. We thought this was how all banks were. Then we moved to Monzo and what we found was an easy, low cost supplier we think of as friend! Any issue we have we can use the app to ask a question and one of the team gets back to us and either sorts the issue for us or passes us to someone that can help. The great thing is it is in the one chat and we can leave it, do business and get back to them when convenient. No one is trying to 'sell' new products to us and we can navigate the app easily. They are simply amazing, friendly, accessible and "always on". We could never go back! Reviewed on: 18th January 2024

Great platform for banking.

Does above and beyond what I need, easy to use and understand and navigate and works well for all I need Reviewed on: 18th January 2024

Great App . Great online support.

Great App Great online support. Easy to get approval and get an account open. In all a very positive banking experience, it has been a while since I’ve enjoyed that. Reviewed on: 18th January 2024

Excellent app and great for business

Excellent app and great for business Reviewed on: 18th January 2024

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