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Monzo: Current account reviews

Name: Current account
Rating: 4.93 (18391 reviews)

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4.93

Based on 18,391 reviews, last reviewed 10th Mar 2026

38267% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Easy to use, see what you have to budget and save. Easy to use, see what you have to budget and save. Love the pots they are so useful. Reviewed on: 10th March 2026

Latest lowest rating:

1

Been banking for a while with numerous banks but ti... Been banking for a while with numerous banks but till date I only faced an issue with Monzo who froze my account. Lots of frills but lacks confidence ... Read more Reviewed on: 25th February 2026

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Awards

Best British bank 2025

Awarded to the bank rated highest in UK customer reviews.
Best banking app 2025

Awarded to the bank rated highest in customer reviews for their banking app.

Monzo Current account reviews (18391)

Easy to use app, innovative and intuitive.

Easy to use app, innovative and intuitive. Great product options and excellent customer service Reviewed on: 10th April 2025

outstanding customer service, clear and user friendly

outstanding customer service, clear and user friendly Reviewed on: 10th April 2025

So helpful and supportive

I unfortunately fell victim to a spam and Monzo were so supportive and helpful. The customer services I received was incredible and I for a job work within customer experience so I know when I'm being fobbed off. I can't thank your team enough. Also I find banking in a daily so simple, easy and effective. The round ups really do pay up. Reviewed on: 10th April 2025

Response time of Team Monzo

its good whenever i raise a dispute or missing cashback or help with something they are quick to respond. Reviewed on: 10th April 2025

Monzo is so easy to use.

Monzo is so easy to use. It's makes sending money to friends and family so quick and easy. Reviewed on: 10th April 2025

It’s been the best bank by far and continues to be

It’s always been very sleek with Monzo. Best experience ever. I particularly love their forecasting tool that allows me to see how I’m doing during the month with a visual Reviewed on: 10th April 2025

MONZO IS GREAT

Monzo is so easy to use and so easy to keep track of your money. The initiatives they use to help people save money are nothing like what banks are doing and are great. Reviewed on: 10th April 2025

Great app

The best banking app I’ve used, with a clear layout and UX which enables easy budgeting and spend tracking! Reviewed on: 10th April 2025

I have no complaints about Monzo.

I have no complaints about Monzo. It is easily the best bank that I have ever had an account with. Reviewed on: 10th April 2025

I’ve been banking with Monzo for 6 years as my only...

I’ve been banking with Monzo for 6 years as my only current account, the tools available, accessibility and customer service are the best I’ve experienced of any bank. Reviewed on: 10th April 2025

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