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Monzo: Current account reviews

Name: Current account
Rating: 4.93 (18404 reviews)

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4.93

Based on 18,404 reviews, last reviewed 12th Mar 2026

38700% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great bank. Great bank. Very easy to use app. Customer support people are friendly and helpful and quick to respond. Lots of interesting and actually useful produ... Read more Reviewed on: 12th March 2026

Latest lowest rating:

1

Been banking for a while with numerous banks but ti... Been banking for a while with numerous banks but till date I only faced an issue with Monzo who froze my account. Lots of frills but lacks confidence ... Read more Reviewed on: 25th February 2026

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Awards

Best British bank 2025

Awarded to the bank rated highest in UK customer reviews.
Best banking app 2025

Awarded to the bank rated highest in customer reviews for their banking app.

Monzo Current account reviews (18404)

simple, fast, reliable.

Monzo's service is simple, fast, reliable. I stopped using 'traditional banks' years ago and done see any reason to go back. Reviewed on: 10th April 2025

Great digital banking.

Great digital banking.innovative customer centric Reviewed on: 10th April 2025

Good app to use

Great features, great reliable and easy to use Reviewed on: 10th April 2025

Easy to use app, innovative and intuitive.

Easy to use app, innovative and intuitive. Great product options and excellent customer service Reviewed on: 10th April 2025

outstanding customer service, clear and user friendly

outstanding customer service, clear and user friendly Reviewed on: 10th April 2025

So helpful and supportive

I unfortunately fell victim to a spam and Monzo were so supportive and helpful. The customer services I received was incredible and I for a job work within customer experience so I know when I'm being fobbed off. I can't thank your team enough. Also I find banking in a daily so simple, easy and effective. The round ups really do pay up. Reviewed on: 10th April 2025

Response time of Team Monzo

its good whenever i raise a dispute or missing cashback or help with something they are quick to respond. Reviewed on: 10th April 2025

Monzo is so easy to use.

Monzo is so easy to use. It's makes sending money to friends and family so quick and easy. Reviewed on: 10th April 2025

It’s been the best bank by far and continues to be

It’s always been very sleek with Monzo. Best experience ever. I particularly love their forecasting tool that allows me to see how I’m doing during the month with a visual Reviewed on: 10th April 2025

MONZO IS GREAT

Monzo is so easy to use and so easy to keep track of your money. The initiatives they use to help people save money are nothing like what banks are doing and are great. Reviewed on: 10th April 2025

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