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Monzo: Current account reviews

Name: Current account
Rating: 4.85 (19407 reviews)

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4.85

Based on 19,407 reviews, last reviewed 26th May 2026

27% increase in 5 star reviews

in the past 90 days

150% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Really easy to use. Really easy to use. Comes in handy for putting cash in account. No need to go to a branch you can just do it at your local store with pay point machin... Read more Reviewed on: 26th May 2026

Latest lowest rating:

1

Froze our accounts for no reason Froze our accounts for no reason and have held onto the money for 2 weeks so far with no timescale, It has absolutely broke us to the point of no bill... Read more Reviewed on: 12th May 2026

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Awards

Best British bank 2025

Awarded to the bank rated highest in UK customer reviews.
Best banking app 2025

Awarded to the bank rated highest in customer reviews for their banking app.

Monzo Current account reviews (19407)

What banking should be like

The digital experience is great, but the human customer service isn’t sacrificed as a result Reviewed on: 13th April 2021

Top class service

Every aspect of my experiences with Monzo have been top notch Reviewed on: 13th April 2021

Monzo is amazing and friendly

Monzo isn’t your typical Bank. They are much better than that. Their staff actually want to help you! Reviewed on: 13th April 2021

Thinks about our needs

Monzo seems to make the functionality of banking easy and then it adds stuff to actually organise my life when it comes to money with pots. I don’t think I could ever go back to life before monzo Reviewed on: 13th April 2021

Best bank

Iv been with Monzo for nearly 3 years and can Confidently say it’s the best bank I’ve ever had the customer services are very helpful and the online banking is extremely easy and straightforward to understand Reviewed on: 13th April 2021

Incredible app and great customer service

Incredibly well-designed app that does everything I need. Using it makes me realise how lacking my previous bank was. Customer service is really responsive and were incredibly helpful when I had an issue with scammers accessing my details. Reviewed on: 13th April 2021

Super

I have been using Monzo more then 3 years now It is great Reviewed on: 13th April 2021

Best bank by a mile

Don't know why anyone wouldn't use monzo, it's the best by a mile and only continues to get better than the high street banks as the years go by. Reviewed on: 13th April 2021

Great bank, easy to use

Been with Monzo since 2016, never had an issue since. Reviewed on: 13th April 2021

It just works

Simple to set up. Simple to use. Support is helpful. App is fantastic. Brings managing your money into the 21st century. Reviewed on: 13th April 2021

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