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Monzo: Current Account reviews

4.92
Based on 15,351 reviews, last reviewed 15th Feb 2025
3213% increase in 5 star reviews
in the past 90 days
150% increase in 1 star reviews
in the past 90 days
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96%
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3%
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1%

Latest highest rating:

5

Everything is so simple and secure Everything is so simple and secure Reviewed on: 15th February 2025
Alan shaw 's avatar
Alan shaw

Latest lowest rating:

1

Frozen my card for no reason. Frozen my card for no reason.. waited and still waiting since a week… have no access to my money. I asked then if they needed anything from my side an... Read more Reviewed on: 14th February 2025
Fiza's avatar
Fiza

About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Monzo Current Account reviews (15351)

User friendly financial tracker

5
I've been with Monzo since 2016, whilst a lot have change has occurred the overall experience for the end user has remained high. Reviewed on: 12th November 2018

Great

5
Best customer service, excellent app. Reviewed on: 12th November 2018

The Full Monzo

5
The whole family have moved to Monzo now. The kids can buy groceries and just split the bill 100% to the parents. Pocket money etc. Goes straight into their Monzo account. Use it all the time abroad. Me paying the bill and splitting between friends. Reviewed on: 12th November 2018

Banking for the next generation

5
Monzo has given me a much better understanding of my monthly spending, it lets me know how much I actually have to spend after subscriptions/rent have gone out and the instance notifications and readable transactions kept spending under control. Couldn't do without it anymore! Reviewed on: 12th November 2018

Amazing Customer Service

5
Monzo has the best customer service team of any bank I have ever seen. A really down to earth team who simply have a pleasant chat with you while they efficiently deal with your issues. Plus, being able to contact support directly through the app rather than having to go out to a website or into a branch is definitely a big plus to me. Reviewed on: 12th November 2018

Convenient and refreshing

5
Great app to check and manage spending, automatically collecting spare change quick and easy to send money to other users and banks. One of the first banks to bring out the instant freeze and unfreeze card options. Instant customer service via IM. No waiting on the phone for hours to speak to foreign contact centres. However there is no easy way to deposit cash right now and their overdraft appears overpriced. Reviewed on: 12th November 2018

Great bank, both me and my wife have one

5
Joined Monzo as part of the beta, never turned back. Great bank. Reviewed on: 12th November 2018

Innovative

4
A really good current account that has technology at the forefront. Monzo provides a comprehensive service that allows you to bank in a modern, efficient and versatile way. It is easy to use and is a service that has been very practical in my everyday banking and finance decisions. Reviewed on: 11th November 2018

The new way to bank

4
I love how easy Monzo is, it made internatinal banking so easy. I love how easy it is to split payments with friedns and the fact that money leaves the account as soon as a payment has been made. The app is easy to use and has budget trackers and cool features like rounding payments to the nearest pound, helping to save money. Reviewed on: 11th November 2018

Excellent

5
Great bank with loads of good feature and excelllent customer service Reviewed on: 11th November 2018

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