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Monzo: Current account reviews

Name: Current account
Rating: 4.85 (19407 reviews)

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4.85

Based on 19,407 reviews, last reviewed 26th May 2026

25% increase in 5 star reviews

in the past 90 days

150% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Really easy to use. Really easy to use. Comes in handy for putting cash in account. No need to go to a branch you can just do it at your local store with pay point machin... Read more Reviewed on: 26th May 2026

Latest lowest rating:

1

Froze our accounts for no reason Froze our accounts for no reason and have held onto the money for 2 weeks so far with no timescale, It has absolutely broke us to the point of no bill... Read more Reviewed on: 12th May 2026

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Awards

Best British bank 2025

Awarded to the bank rated highest in UK customer reviews.
Best banking app 2025

Awarded to the bank rated highest in customer reviews for their banking app.

Monzo Current account reviews (19407)

Superb!!!

Very user friendly app Simple and clean app. Instant notification. Friendly customer service. Reviewed on: 13th April 2021

Great Customer Service, Easy to use and keeps track of your finances.

Love being a Monzo Customer the customer service is outstanding and the app is user friendly and really helps you keep track of your finances. Would definitely recommend Monzo. Reviewed on: 13th April 2021

Best bank

Never had an issue with Monzo bank, great bam to deal with Reviewed on: 13th April 2021

Simple and efficient

A brilliant bank Simple and efficient Greatly recommend Reviewed on: 13th April 2021

I went full Monzo

During 2020, I went full Monzo and I haven't looked back. Reviewed on: 13th April 2021

Great

Such a good bank and its good that its all online. There app is so easy to use and they always help you when needed Reviewed on: 13th April 2021

Awesome app

I love Monzo. I’ve been using it for 4 years and never had any issues. It helped me organise and save money! Reviewed on: 13th April 2021

Efficient, friendly and professional

The bank protects its customers and at the same time is efficient, quick to respond to queries and customer friendly Reviewed on: 13th April 2021

Innovative, customer orientated banking

Great app design; prompt, friendly and helpful customer service; has features I didn't know I want. Reviewed on: 13th April 2021

Best experience overall

Monzo not only helps me to stay on top of my finances with an UX which is slick, modern, intuitive; But they top it all with a customer service second to no one. They went the extra miles with a critical fraud management issue for me and the process was 11/10. Thank you Monzo Reviewed on: 13th April 2021

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