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Monzo: Current account reviews

Name: Current account
Rating: 4.93 (19242 reviews)

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4.93

Based on 19,242 reviews, last reviewed 8th Apr 2026

98450% increase in 5 star reviews

in the past 90 days

1800% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very helpful The process was quick,simple and easy to understand. Reviewed on: 8th April 2026

Latest lowest rating:

1

Not helpful for early pay doesmt give you much option Not helpful for early pay doesmt give you much option Reviewed on: 2nd April 2026

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Awards

Best British bank 2025

Awarded to the bank rated highest in UK customer reviews.
Best banking app 2025

Awarded to the bank rated highest in customer reviews for their banking app.

Monzo Current account reviews (19242)

So good its my only bank

After using Monzo for a month I closed my other banks and moved over to Monzo fully. I even get paid into it now. SO much better! Reviewed on: 13th April 2021

Best bank ever

I love monzo - it's slick and I am able to solve any problems I have through the app! Reviewed on: 13th April 2021

So easy to use!

Very easy to use and has enabled me to actually save money! Reviewed on: 13th April 2021

Great day to day personal account, less good for joint accounts or high value payments

Fantastic bank for day to day spending, but when it comes to high value payments (mortgage deposit, buying a car, transferring larger sums), it's a slow process and it can hard to get hold of someone to help quickly through chat or on the phone. Joint accounts are also quite far behind the features of the personal current accounts and many personal account features aren't available or well supported for joint accounts. For an individual current account, it's great. For anything a little more complex (joint account, using them for high value/high trust payments), less so. Reviewed on: 13th April 2021

Best service

Monzo has by far the best customer service of any bank I have ever used in the past Reviewed on: 13th April 2021

Fab bank

Wonderful bank with a new fresh approach to banking. Love the features and the app! Reviewed on: 13th April 2021

First-rate, personable bank with you as their priority

Couldn't be easier to look after your money with monzo. Easy to save and if ever I have problems their customer service team sort them out usually within minutes. Reviewed on: 13th April 2021

Easy account to use

I love how easy the Monzo app is to use plus all the features within the app that has helped me budget is second to none. Also, their customer service whether that be through the chat feature or on the phone is a down to earth experience. The Agents talk to you as a human being with no business jargon making the whole query journey a pleasure to be part of. Go Monzo!!! Reviewed on: 13th April 2021

Outstanding

Best bank I've ever used, everything works as you would expect on 2021 and support is very fast a reliable Reviewed on: 13th April 2021

Great Bank and account

Super customer service and the current account is easy to set up and use Reviewed on: 13th April 2021

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