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Monzo: Current Account reviews

Name: Current Account
Rating: 4.93 (16610 reviews)

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4.92

Based on 16,610 reviews, last reviewed 26th Mar 2025

28333% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great app great service easy to use great cash back Great app great service easy to use great cash back Reviewed on: 26th March 2025

Latest lowest rating:

1

Poor customer support Their customer service is shockingly poor—what should have been a simple issue turns into week long ordeal Reviewed on: 24th March 2025

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Monzo Current Account reviews (16610)

A stunning product and outstanding customer service!

I recommend Monzo's current account to anyone that comments on my (fabulous) coral-pink card, or that compliments their excellent spending dashboard app. They are a company that listens to their customers, and know what their customers want as a result. I have found it much easier to manage my spending using their app than I ever did with previous account providers, and I think that is because Monzo are focused exclusively on getting their current account right! Reviewed on: 13th January 2018

Innovative, modern, efficient with an all round fresh approach

A brilliant new bank offering a current account with ease of access through a phone app which is seamless. A new way of banking which works seamlessly and allows you to access you money and keep up-to-date with transactions on the go! Reviewed on: 9th January 2018

Everything a bank should be, but lots more.

Fantastic customer service. Any issue that I have encountered has been dealt with in a personal, quick and efficient way. I could not have asked for more. The app itself is a complete revolution. They have listened to their customers and delivered. Full marks on creating a brilliant bank for me and my needs! Reviewed on: 5th January 2018

Amazing

Wish i could collect emirates air miles lol then i wouldn't need any other card Reviewed on: 5th January 2018

Amazing!

Being able to see your transactions in real time means no more getting caught out when things you have forgotten about show up. Their customer service is also second to none - seriously impressed! Reviewed on: 4th January 2018

A bank for me

Monzo has a fantastic app, for the first time I feel like this is a bank/app which puts the user first and genuinely helps to manage my budget & analyse/understand my spending. The app is incredibly user friendly, I love it. Can you marry a banking app?! Reviewed on: 4th January 2018

Beyond Excellent - 11 out of 10

I'm a curmudgeonly octogenarian so I don't give praise lightly to anyone. I have no current account with Monzo but I did take out their foreign cash card earlier this year. To compare this Bank's consummate professionalism - in every aspect of their modus operandi - versus many other competitors with whom I've banked over the years is to mark the difference between bucket and Boeing, hence the title of my review. They are not so much a breath of fresh air in the market, more a much needed force 9 gale. Reviewed on: 4th January 2018

Worth the wait!

Monzo are an exciting bank that provide an excellent customer experience. When using them abroad they are in a league of their own, and you realise how lucky we are to have such great financial tech firms in the UK Reviewed on: 3rd January 2018

great product, great service

I am really happy with the service Monzo provide. Having a top-up card is brilliant and their customer service is great, they respond very quickly and always inform customers in advance if there may be the odd technical issue. Reviewed on: 3rd January 2018

Magnificent

A really good alternative to traditional baking with access at your fingertips. Reviewed on: 1st January 2018

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