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Monzo: Current Account reviews

Name: Current Account
Rating: 4.93 (17072 reviews)

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4.92

Based on 17,072 reviews, last reviewed 14th Apr 2025

71467% increase in 5 star reviews

in the past 90 days

175% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great experience and user friendly Great experience and user friendly Reviewed on: 14th April 2025

Latest lowest rating:

1

Poor support Horrendous customer support, had to wait for weeks to get my account unlocked. Took away all my money and uninstalled Reviewed on: 13th April 2025

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Monzo Current Account reviews (17072)

Class.

The Monzo Current Account is class with a capital class. Reviewed on: 8th February 2018

Fantastic customer service

Brilliant banking service, easy to use and great customer service, love the in-app chat! Reviewed on: 8th February 2018

Monzo

The most dedicated, and empathetic support team I’ve ever dealt with. Attention to detail is exemplary and transparency is no1. Reviewed on: 8th February 2018

Fantastic ethos, wonderful customer support!

Long time user and now Monzonaught, fantastic vision as a company with the drive and skills to achieve it Reviewed on: 8th February 2018

Best Bank

Has changed banking for the better, transparency level is awesome, customer support is off the charts and emoji use is on point. Reviewed on: 8th February 2018

Human Banking

What banking should be, human, informative and the future! Reviewed on: 8th February 2018

Best ever bank

Who ever thought I could fall in love with banking Reviewed on: 8th February 2018

Best challenger bank

Amazing customer service, amazing product, have recommended to all my friends and colleagues. Reviewed on: 5th February 2018

:heart: it

10x better than lloyds and so helpful with customer services Reviewed on: 4th February 2018

Amazing card so useful app

Very useful app categorises my spending and shows me trends and recommendations Reviewed on: 3rd February 2018

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