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Monzo: Current account reviews

Name: Current account
Rating: 4.93 (17949 reviews)

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4.92

Based on 17,949 reviews, last reviewed 15th Feb 2026

35650% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Really convenient. Really convenient. Gives value for money. Reviewed on: 15th February 2026

Latest lowest rating:

1

They put my account on hold for no reason at all and... They put my account on hold for no reason at all and took them 2 weeks to answer my emails and they took my money too, will never bank with and most c... Read more Reviewed on: 12th February 2026

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Awards

What is this award?

Best British bank 2025

Awarded to the bank rated highest in UK customer reviews.
Best banking app 2025

Awarded to the bank rated highest in customer reviews for their banking app.

Monzo Current account reviews (17949)

Simple app, great service, makes money easy

I've used Monzo for 2 years, and it gets better and better. They are quick to respond when you need help, and offer tools that make personal finance easy. 10/10 Reviewed on: 18th December 2018

Great Online Bank

Who needs branches anymore? Monzo's current account does everything you need through your phone. Reviewed on: 18th December 2018

Fantastic bank that delivers great service 100%

This bank is amazing, I can instantly see how much money I’ve used through their app, I can create a saving pot and easily pay bill without any trouble. The bank it’s truly a people’s bank, I can control my spending instantly. Reviewed on: 17th December 2018

Really refreshing

Easy to set up and order a new card - all done in under 10 minutes. An innovative app with truly useful features compliments the best banking experience with live updates every time an action is completed on your account. Credits and debits in real time are notified immediately giving true control over your budget with no shocks from forgotten transactions. I have no hesitation in recommending Monzo. Reviewed on: 17th December 2018

Beautiful banking

Monzo just works like a dream and now have an interest bearing option which works seamlessly with their current account via the app. A true 21st Century bank! Reviewed on: 17th December 2018

Intelligent

monzo current accounts can do things that is so much more intelligent, whether freezing cards, paying friends nearby or splitting bills or the name of the shop and their logo when you buy. The budgeting and then the most important feature pots. Pots really help make sure you keep to your budgets. Reviewed on: 16th December 2018

Great customer service

Monzo's customer service is second to none. They're very responsive to customer needs and allow you to communicate with them via in-app chat or Twitter DM, rather than forcing you to phone or visit a branch. Their app is great for all purposes. Reviewed on: 15th December 2018

Great banking on my phone

Monzo goes the extra distance with all the features they've implemented so far. Letting you know when direct debits are due before they go out and if they've changed. It's a great app already and I look forward to them adding even more features and supporting more banking products. Reviewed on: 13th December 2018

Smooth

I've never had a problem with this except when I lost both my phone and Monzo card. Luckily when I called them it was simple for them to resolve for me. And I was up and going again within a week. Brilliant if you ask me. Reviewed on: 13th December 2018

Excellent alternative

The features of the monzo app make it so easy to not only manage my finances, but also share the cost of living with my partner in a transparent way. Much better service than the traditional banks as well which is a huge plus! Reviewed on: 13th December 2018

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