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Monzo: Current account reviews

Name: Current account
Rating: 4.85 (19422 reviews)

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4.85

Based on 19,422 reviews, last reviewed 21st Jun 2026

68% decrease in 5 star reviews

in the past 90 days

10% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Monzo provides one of the best online experience. Monzo provides one of the best online experience. The app is clear and easy to understand. Money can be put into different pots making budgeting easy.... Read more Reviewed on: 21st June 2026

Latest lowest rating:

1

Froze our accounts for no reason Froze our accounts for no reason and have held onto the money for 2 weeks so far with no timescale, It has absolutely broke us to the point of no bill... Read more Reviewed on: 12th May 2026

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Awards

Best British bank 2025

Awarded to the bank rated highest in UK customer reviews.
Best banking app 2025

Awarded to the bank rated highest in customer reviews for their banking app.

Monzo Current account reviews (19422)

Modern, customer focused and sleek

Great bank, good customer service (though anything can be improved !) Reviewed on: 10th January 2020

Amazing!

An amazing bank with amazing support! Reviewed on: 10th January 2020

Real Time Bank

Used CASS to move from Nationwide flex account our joint account for the main bills and my wife and I use the personal accounts to spend our smaller individual pensions. Ideal for silver surfers not just young upstarts Reviewed on: 10th January 2020

Monzo focus on what people want from their bank

They eliminate the faff that all the legacy banks put in your way. Reviewed on: 10th January 2020

Future banking

Sure, Lloyds and other legacy banks have started to copy the features of Monzo, but they are just imitating something they don't truly understand. They don't copy the nuances and minute decisions that go into these features. Monzo cares for their customers, provides new innovative features, and doesn't seem like they're out to scam me every step of the way. And it is that empathy that is why Monzo is truly different. My money feels like my money, rather than a normal bank, where I feel like I give them my money, only for me to beg for it to be returned to me, with as few a fees as normal. Reviewed on: 10th January 2020

Amazing

Amazing customer experience - great for budgeting, sending money to peers and international withdrawals Reviewed on: 10th January 2020

So many innovative features; Excited to engage with banking

Every time i use my card people ask about Monzo. I tell them about cool features and ease of use and all the things i think of off the top of my head. Can't imagine promoting another company in that way! Must be because i think Monzo is awesome. Reviewed on: 10th January 2020

Forward thinking, digital first

Amazing product, really helps to manage my money and to save, using tech to help me achieve my finacial goals. Love the way the community can vote for enhancements and changes to the app. I feel like a member, not a number of an account. I love the saving pots and that they can be hidden the recurring bills functionality, the intergration to IFTTT, and rounding up of card payments and adding to my savings pot which I can lock. Reviewed on: 10th January 2020

Transparent and Convenient Banking

Monzo is an easy and convenient banking expreience. Their app makes it easy to keep tack of spending and saving. They are transparent about their practises and have great communication with customers. Reviewed on: 10th January 2020

Future of banking

Traditional banks are copying Monzo features all the time! Monzo is the future of Banking in the UK! Reviewed on: 10th January 2020

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