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Monzo: Current account reviews

Name: Current account
Rating: 4.85 (19422 reviews)

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4.85

Based on 19,422 reviews, last reviewed 21st Jun 2026

68% decrease in 5 star reviews

in the past 90 days

10% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Monzo provides one of the best online experience. Monzo provides one of the best online experience. The app is clear and easy to understand. Money can be put into different pots making budgeting easy.... Read more Reviewed on: 21st June 2026

Latest lowest rating:

1

Froze our accounts for no reason Froze our accounts for no reason and have held onto the money for 2 weeks so far with no timescale, It has absolutely broke us to the point of no bill... Read more Reviewed on: 12th May 2026

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Awards

Best British bank 2025

Awarded to the bank rated highest in UK customer reviews.
Best banking app 2025

Awarded to the bank rated highest in customer reviews for their banking app.

Monzo Current account reviews (19422)

Amazing company, helpful, friendly, and unique

Offers more products and the best customer experience. Fantastic company Reviewed on: 7th January 2020

Great bank

It just works - so much easier to use than my other banks. Reviewed on: 7th January 2020

UNREAL - BEST IN BANKING

Completely changed the way I used to bank. Has helped me pay off debt !! Reviewed on: 7th January 2020

Changes the way i deal with money

It's like dealing with cash. I know how much I have at every point, so I know how much I have left. Reviewed on: 7th January 2020

The Best Thing Since Sliced Bread

I really like Monzo, the customer service is always amazing, the app is always easy to navigate, and just a really enjoyable experience. Better than sliced bread! Reviewed on: 7th January 2020

Just works

So simple and easy. The mobile only route is the way forward. FTW Reviewed on: 7th January 2020

Effortless

App is slick and intuitive. Managing my money is effortless. I wish I could manage all of my financial products through Monzo. Reviewed on: 7th January 2020

The Bank that made me a grown up

I've had Monzo since 2016 (a year after they've launched) and honestly the simplicity of the app, yet complex enough to give me pots/summarys and such is amazing. The customer support (although I've only had to use them once or twice, which really sells how great the service is for me as its my main account) is amazing and nice, and even stuff like emojis make the experience more personal. And finally with the pots feature I feel gently nundged in the right direction to save money, something I'm so happy for as I've always struggled with saving Reviewed on: 7th January 2020

Utterly Perfect!

I've been a Monzo advocate for years, right back in the pre-paid days. All of my family & friends see the value in Monzo too and most of them have switched Reviewed on: 7th January 2020

Takes the stress out of banking

I don't have to worry about contacting Monzo when things go wrong. I have faith that they will do right by me. The nice app and features are a bonus. Reviewed on: 7th January 2020

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