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Monzo: Current account reviews

Name: Current account
Rating: 4.85 (19422 reviews)

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4.85

Based on 19,422 reviews, last reviewed 21st Jun 2026

68% decrease in 5 star reviews

in the past 90 days

10% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Monzo provides one of the best online experience. Monzo provides one of the best online experience. The app is clear and easy to understand. Money can be put into different pots making budgeting easy.... Read more Reviewed on: 21st June 2026

Latest lowest rating:

1

Froze our accounts for no reason Froze our accounts for no reason and have held onto the money for 2 weeks so far with no timescale, It has absolutely broke us to the point of no bill... Read more Reviewed on: 12th May 2026

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Awards

Best British bank 2025

Awarded to the bank rated highest in UK customer reviews.
Best banking app 2025

Awarded to the bank rated highest in customer reviews for their banking app.

Monzo Current account reviews (19422)

Simple, accessible, easy to use

Monzo is so easy to get started on. They communicate in a transparent way I really appreciate. They work hard to help customers understand how money works. Reviewed on: 7th January 2020

Monzo... Mon-yes

I recommend Monzo daily. It's by far the best bank for customer service that I've ever dealt with. The app is really easy to use and the reliability is next to none. Reviewed on: 7th January 2020

Great

a very Useful app bank. New features all the time Reviewed on: 7th January 2020

Fantastic Bank

So easy to use the app and brilliant for budgeting Reviewed on: 7th January 2020

Incredible

Have had Monzo for the last three years and it has absolutely changed my life; I will no longer be scared of banks and my money. Reviewed on: 7th January 2020

Very Effective.

Everything you can get from a bank, in the power of your hand. Amazing, but can be better, sometimes Monzo fcks things up. Reviewed on: 7th January 2020

BEST BANK EVER

Monzo has helped me manage my finances over the last few years and there customer service is exceptional. I would recommend to anyone to start banking with Monzo! Reviewed on: 7th January 2020

Doing all the right things

I have recently switched mine and my wife's joint account and salaries to a Monzo joint account. The switch was seamless and the experience has been a joy. We have had zero issues in the last few months and we both love the ingenious features that help us save and budget. Totally love it and recommend to all my friends and family! Reviewed on: 7th January 2020

Simple, intuitive banking for the future

The Monzo app is head and shoulders above all competition. The customer support is completely painless and very quick. Features are implemented based on suggestions and communication/language used by the bank is simple to understand. Reviewed on: 7th January 2020

The king of all challenger banks

Monzo does it best, from customer support, to new features and reliability. They have by far the best support and fantastic budgeting tools, and are overall innovative. Reviewed on: 7th January 2020

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