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Monzo: Current account reviews

Name: Current account
Rating: 4.93 (17949 reviews)

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4.92

Based on 17,949 reviews, last reviewed 15th Feb 2026

35650% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Really convenient. Really convenient. Gives value for money. Reviewed on: 15th February 2026

Latest lowest rating:

1

They put my account on hold for no reason at all and... They put my account on hold for no reason at all and took them 2 weeks to answer my emails and they took my money too, will never bank with and most c... Read more Reviewed on: 12th February 2026

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Awards

What is this award?

Best British bank 2025

Awarded to the bank rated highest in UK customer reviews.
Best banking app 2025

Awarded to the bank rated highest in customer reviews for their banking app.

Monzo Current account reviews (17949)

Simply the best

Fantastic customer support, instant notifications. Reviewed on: 24th January 2018

Best bank I've ever used

Monzo has given me the experience I've always wanted banking to be. The customer service is top notch, and they have a friendly, active, open community. They clearly believe in doing things right for LGBT+ people (no gendering, no gendered titles, preferred name on card), and for everyone else too. They're open and honest when things go wrong, the card looks great, and the app is fast and works well. It's secure, but without layers of useless security theatre that just render many major banking apps unusable. A* and I'm excited for the future as a Monzo customer! Reviewed on: 23rd January 2018

The Future!

Simply the best banking app that I’ve ever used, clearly only getting better. Reviewed on: 21st January 2018

Great Bank not traditional

Instant notifications and easy to understand spending habits make these better than traditional. Reviewed on: 21st January 2018

Convenient banking!

Very easy to see recent transactions and so many things that I can do on the app that other traditional banks don't offer. Reviewed on: 20th January 2018

Awesome

Awesome innovative features and lovely UK-based customer service. Highly recommend! Reviewed on: 20th January 2018

MONZO FOR THE WIN

Having used both Monzo and Starling for me Monzo prevails in almost everyway. Starling is 2 years old than Monzo and already Monzo is being compared with Starling . The pace in which Monzo is developing is fast and impressive! Monzo is very transparent about what they'd like to achieve and when and encourage community members to join in on the debate . I don't get a community feel from starling or any other legacy bank I've had! All I can say is 2018 watch Monzo develops and be apart of the growth ! Reviewed on: 20th January 2018

There is always Pepsi but Coke is better

Johnny come lately riding on the coat tails of fee free overseas cash. The current account is far from developed and hasn't really moved on from the pre paid card. Reviewed on: 20th January 2018

Excellent

Everything about this product is fantastic, from the ease of setting up the account to managing finances in the app. Fantastic product. Reviewed on: 19th January 2018

Getting there slowly

I use this as a spending money account as there are still some kinks to iron out but Monzo are very transparent about this. Reviewed on: 18th January 2018

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