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Monzo: Current account reviews

Name: Current account
Rating: 4.93 (17981 reviews)

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4.92

Based on 17,981 reviews, last reviewed 16th Feb 2026

37250% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Monzo Magic Easy to use, great product features, excellent customer service Reviewed on: 16th February 2026

Latest lowest rating:

1

They put my account on hold for no reason at all and... They put my account on hold for no reason at all and took them 2 weeks to answer my emails and they took my money too, will never bank with and most c... Read more Reviewed on: 12th February 2026

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Awards

What is this award?

Best British bank 2025

Awarded to the bank rated highest in UK customer reviews.
Best banking app 2025

Awarded to the bank rated highest in customer reviews for their banking app.

Monzo Current account reviews (17981)

The best bank I've ever used!

Great usability, rapid development and brilliant customer service. I love their transparency, especially on technology they're using and around any issues they experience The feature set they have is limited but they've been a bank less than a year so far. I'm excited to see what the future brings! Reviewed on: 17th January 2018

The future is here

What a great little account and product! Reviewed on: 17th January 2018

The banking future we all need

A refreshing customer-focussed approach to personal banking Reviewed on: 17th January 2018

New but awesome

Since moving to the current account Monzo has become my main account. Signup was effortless. The interface is smooth and has (almost) all the features I want. Yes it still has a lot of growth ahead but being built on new tech means legacy stuff is not an issue as with older banks and so I feel far safer putting my money in Monzo than any other bank in the world. And it will only get better because they listen to customer suggestions and then act on them. Reviewed on: 17th January 2018

REVOLUTIONISED MY FINANCES

Before Monzo, I struggled to make money last until the end of the month. I'd pay my bills, and spend on groceries or fun stuff without stopping until my cards were declined. I know this sounds like a soundbite for an ad, but now I honestly feel like I'm in control for the first time in my adult life. Reviewed on: 17th January 2018

Best British Bank

Fantastic real time updates, excellent support and clever features. Glad I switched. Reviewed on: 17th January 2018

Coolest bank

Great bank. Great service. Just great Reviewed on: 17th January 2018

Best new bank

If you want a Bank which truly cares then look no further than Monzo. Reviewed on: 17th January 2018

Fantastic product, fantastic service, fantastic people

Monzo brings banking to the 21st century by having everything be instant and reliable across the board. Need help? You get a response usually within minutes that actually answers your questions and helps you with your issue. Reviewed on: 17th January 2018

Amazing

Faultless experience. Clearly going to be the leader in banking in a few years time. Reviewed on: 17th January 2018

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