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Monzo: Current account reviews

Name: Current account
Rating: 4.93 (18046 reviews)

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4.92

Based on 18,045 reviews, last reviewed 21st Feb 2026

40400% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

I’ve had an amazing experience with Monzo very happy I’ve had an amazing experience with Monzo very happy Reviewed on: 21st February 2026

Latest lowest rating:

1

They put my account on hold for no reason at all and... They put my account on hold for no reason at all and took them 2 weeks to answer my emails and they took my money too, will never bank with and most c... Read more Reviewed on: 12th February 2026

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Awards

What is this award?

Best British bank 2025

Awarded to the bank rated highest in UK customer reviews.
Best banking app 2025

Awarded to the bank rated highest in customer reviews for their banking app.

Monzo Current account reviews (18045)

Customer service is excellent and the app is so easy to use.

By far the best challenger bank. Although a little slower on features than other startups, I feel they do things the right way. Reviewed on: 9th February 2018

Monzo is the best

Monzo is the easiest banking service i have ever used. Reviewed on: 9th February 2018

A real refreshing approach and offering to banking. Their customer service is among the best in the world.

Simply put, awesome! This is what customer service should feel like. Responsive, open, honest and pioneering. I can't wait for them to move over to the current account and bring out amazing new features. Reviewed on: 9th February 2018

Efficient

Just recently opened up a monzo account a couple of weeks ago, so far so good! Very easy to use and is a great tool for keeping a close eye on the pennies! :-) Reviewed on: 9th February 2018

Helps to manage your spending and great for purchases abroad!

Great customer service + fun and super easy-to-use app. Having a main bank account with great FX rates is awesome too. Reviewed on: 9th February 2018

Banking at its best

Love the instant notifications, customer support, and all round tone of this company. Reviewed on: 9th February 2018

Fantastic user experience

Simple, straight forward and innovative. Reviewed on: 9th February 2018

Best bank ever

It works very well, it’s free and never tried to screw me. Reviewed on: 9th February 2018

WOWWWW

Monzo are awesome! So happy I'm a user, love the buzz of the community and the transparency of the company Reviewed on: 9th February 2018

Best banking app

Decent features and the app is the smoothest and most beautiful banking app in the Uk Reviewed on: 8th February 2018

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