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Monzo: Current account reviews

Name: Current account
Rating: 4.93 (18032 reviews)

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4.92

Based on 18,032 reviews, last reviewed 20th Feb 2026

39750% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Amazing! Monzo it's not only a super stylish app but really convenient for splitting bills, requesting money and transfering really easily. I really love getti... Read more Reviewed on: 20th February 2026

Latest lowest rating:

1

They put my account on hold for no reason at all and... They put my account on hold for no reason at all and took them 2 weeks to answer my emails and they took my money too, will never bank with and most c... Read more Reviewed on: 12th February 2026

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Awards

What is this award?

Best British bank 2025

Awarded to the bank rated highest in UK customer reviews.
Best banking app 2025

Awarded to the bank rated highest in customer reviews for their banking app.

Monzo Current account reviews (18032)

Changed the way I see money

Very insightful and excited to see what is to come for Monzo! Reviewed on: 2nd February 2018

Great idea, but occasional reliability issues prevent full-on usage

App works well and got great usability. Launched Currents Account recently sparking further features. Very helpful customer service. So why 4 stars? The overall offering is still not as competitive as others (such as having multi-currency accounts) or offering interest on balance. Most importantly, they got repeat issues with cards not working. TL;DR: they're definitely spearheading the fintech revolution in the country and got a great package, but got some homework to do to ensure folks are not just using them as a "side-account" but making the full-on switch. Reviewed on: 28th January 2018

Fixing my financial life

The app is so well built (if still a little light on features - this changes on a weekly basis mind you) and really has made me realise how much unnecessary spending I was doing. So easy to budget and track my spending, send and receive money, and the look of the card is to die for! Reviewed on: 27th January 2018

Simply the best

Fantastic customer support, instant notifications. Reviewed on: 24th January 2018

Best bank I've ever used

Monzo has given me the experience I've always wanted banking to be. The customer service is top notch, and they have a friendly, active, open community. They clearly believe in doing things right for LGBT+ people (no gendering, no gendered titles, preferred name on card), and for everyone else too. They're open and honest when things go wrong, the card looks great, and the app is fast and works well. It's secure, but without layers of useless security theatre that just render many major banking apps unusable. A* and I'm excited for the future as a Monzo customer! Reviewed on: 23rd January 2018

The Future!

Simply the best banking app that I’ve ever used, clearly only getting better. Reviewed on: 21st January 2018

Great Bank not traditional

Instant notifications and easy to understand spending habits make these better than traditional. Reviewed on: 21st January 2018

Convenient banking!

Very easy to see recent transactions and so many things that I can do on the app that other traditional banks don't offer. Reviewed on: 20th January 2018

Awesome

Awesome innovative features and lovely UK-based customer service. Highly recommend! Reviewed on: 20th January 2018

MONZO FOR THE WIN

Having used both Monzo and Starling for me Monzo prevails in almost everyway. Starling is 2 years old than Monzo and already Monzo is being compared with Starling . The pace in which Monzo is developing is fast and impressive! Monzo is very transparent about what they'd like to achieve and when and encourage community members to join in on the debate . I don't get a community feel from starling or any other legacy bank I've had! All I can say is 2018 watch Monzo develops and be apart of the growth ! Reviewed on: 20th January 2018

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