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Monzo: Current account reviews

Name: Current account
Rating: 4.85 (19421 reviews)

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4.85

Based on 19,421 reviews, last reviewed 19th Jun 2026

67% decrease in 5 star reviews

in the past 90 days

10% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Such a good bank with fun opportunities to get extra... Such a good bank with fun opportunities to get extra cash. Not only this, they give free techniques, services, tea and advice on money and accounting. Reviewed on: 19th June 2026

Latest lowest rating:

1

Froze our accounts for no reason Froze our accounts for no reason and have held onto the money for 2 weeks so far with no timescale, It has absolutely broke us to the point of no bill... Read more Reviewed on: 12th May 2026

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Awards

Best British bank 2025

Awarded to the bank rated highest in UK customer reviews.
Best banking app 2025

Awarded to the bank rated highest in customer reviews for their banking app.

Monzo Current account reviews (19421)

Best bank hands down

Moved from Lloyd's and have utilised most of Monzo's features. Customer support is exceptional and transparent. Best bank app and continuously gets better. Reviewed on: 12th November 2019

I love monzo

Monzo has quite simply changed the way I bank. It has made banking cool and encouraged a new generation of people to engage and focus on their finances in a way they would not have before. I cannot stop encouraging people to try monzo to the extent that my family have wondered whether I am single as a result of my infatuation with this bank. They're probably right, I have no regrets Reviewed on: 12th November 2019

A lifesaver

Without Monzo I'd still be struggling with managing my money. It has honestly been a lifesaver. Monzo is beautiful made and makes sorting money easy and less stressful. I recommend Monzo to everybody. Reviewed on: 12th November 2019

It's what banks should be.

Monzo is what banks should be like this day and age, it's no good the old banks trying to win customers back by trying to copy Monzo, they haven't bothered before but now they have no choice but to improve. Too little too late, Monzo is the way forward. Reviewed on: 12th November 2019

Effortless banking

The bank offer effortless service from sign up. Have a great APP that it always evolving, offering great saving options and budgeting. Smart bank offering amazing spending breakdowns, e-receipt ready, great online chat function with friendly service (not that I’ve had to use it much) and have amazing break down on monthly and yearly spending (no emails, linked in the APPs summary). Not to mention the benefits of going abroad saving converting notes or working out exchange rates. 5 star banking. Reviewed on: 12th November 2019

Without monzo I would be bankrupt

Since moving to London monzo has helped me spend less brain time on banking and more on having fun with the money I earn. I’m able to get paid and allocate my money to certain areas, savings pots, rent standing orders and pay friends quickly. Keeping track of money I have spent is so important and live updates are so simple but really useful. Reviewed on: 12th November 2019

Absolutely Revolutionary

Everything I’ve wanted from my bank for years. Modern, transparent and forward thinking. Making managing my money easy and under my control and not some greedy bank after charges from you. Couple of odd features missing but usually a workaround and I know they are already working on them anyway. Can’t recommend enough and everyone should consider going FullMonzo! Reviewed on: 12th November 2019

People's bank

Been super pleased with Monzo ever since I joined 3 years ago I had a couple of issues but they were sorted by texting through the app asap. Reviewed on: 12th November 2019

Excellent customer service

Excellent customer service from people who genuinely care about their customers and an account and app that works for the customer. Reviewed on: 12th November 2019

Convenient, informative, responsive

Monzo has allowed me greater visibility, control and organisation of my finances, the banking app and features are cutting edge, and as a developer myself I appreciate their transparency and visibility of their back-end processes Reviewed on: 12th November 2019

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