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Monzo: Current account reviews

Name: Current account
Rating: 4.85 (19407 reviews)

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4.85

Based on 19,407 reviews, last reviewed 23rd May 2026

33% increase in 5 star reviews

in the past 90 days

220% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Financial Freedom I switched to Monzo this year and it has been absolutely the best thing in terms of visibility and management of my finances, not just across my Monzo... Read more Reviewed on: 23rd May 2026

Latest lowest rating:

1

Froze our accounts for no reason Froze our accounts for no reason and have held onto the money for 2 weeks so far with no timescale, It has absolutely broke us to the point of no bill... Read more Reviewed on: 12th May 2026

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Awards

Best British bank 2025

Awarded to the bank rated highest in UK customer reviews.
Best banking app 2025

Awarded to the bank rated highest in customer reviews for their banking app.

Monzo Current account reviews (19407)

I’ve been with Monzo since the beginning and they co...

I’ve been with Monzo since the beginning and they continue to provide a truly customer focused product and I’ve never had reason to be frustrated with them in all that time. Reviewed on: 14th April 2025

Great experience and user friendly

Great experience and user friendly Reviewed on: 14th April 2025

Just a girl, trying to save

A few years ago I saw a trend for saving money in wallets for specific purposes, I tried it one or two months and hate taking cash out and keeping it all at home, it didn't feel safe. Enter Monzo. The Pots feature is amazing, I have been able to save and keep it separate (and locked until a specific date if required) from my everyday saving. I am also a "Perks" customer, so I pay an affordable premium every month and am able to customise my spending categories, I have virtual cards for pots that I spend out of (making it quicker at the till/fuel station), a weekly Greggs treat, an annual Railcard, and so many more! I haven't had to use Monzo's customer service so I put this as neutral, however saying that, I have been able to find everything I need in the app or I've been able to find answers online to any questions. I highly recommend Monzo to anyone interested in saving money, the features are brilliant, it helps the do a referral bonus too! Reviewed on: 14th April 2025

Easy to apply.

Easy to apply. Easy to use and never had an issue with it. Always reliable and the app works perfectly. Love the feature to get paid one day early. I am a member since 2020 and I love it. Reviewed on: 14th April 2025

Everything works and works very well.

Everything works and works very well. From starting with a basic account for transferring money with friends I now use it as my main account and have moved to open a business, joint, and two childrens’ accounts too Reviewed on: 14th April 2025

No drama

Quick and easy to open. Good products Reviewed on: 14th April 2025

I have a paid account with a few perks.

I have a paid account with a few perks. Got the account for the app really, but over time there seem to be more good things being added. Reviewed on: 13th April 2025

Help just a chat away

Whenever I have had a query about my account, I just put the query in the help section and I get a response sooner than I would have made a call to any other physical bank. They are very efficient and at the moment they have an excellent savings programme called 1p saving challenge. It is helping me save without a pinch. Reviewed on: 13th April 2025

Poor support

Horrendous customer support, had to wait for weeks to get my account unlocked. Took away all my money and uninstalled Reviewed on: 13th April 2025

It's best banking app that I have.

It's best banking app that I have. Reviewed on: 13th April 2025

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