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Monzo: Current account reviews

4.84
Based on 19,432 reviews, last reviewed 30th Sep 2026
96% decrease in 5 star reviews
in the past 90 days
33% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Great app and easy to use with lots of different fea... Great app and easy to use with lots of different features! Reviewed on: 6th September 2026
Stuart McCune's avatar
Stuart McCune

Latest lowest rating:

1

Love Monzo, but the Max phone insurance is a let down I’ve used Monzo as my main bank for pretty much the entire time I’ve lived in the UK and have always had a really positive experience with them. I lik... Read more Reviewed on: 30th September 2026
Sebastian Orbe's avatar
Sebastian Orbe

About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Monzo Current account reviews (19431)

Poor support

1
Horrendous customer support, had to wait for weeks to get my account unlocked. Took away all my money and uninstalled Reviewed on: 13th April 2025

It's best banking app that I have.

5
It's best banking app that I have. Reviewed on: 13th April 2025

Best bank ever, I’d highly recommend

5
Best bank ever, I’d highly recommend Reviewed on: 13th April 2025

Love how modern they are as a bank.

5
Love how modern they are as a bank. Things like pots, paying bills from pots, split the bill, tracking spending are great features! Reviewed on: 13th April 2025

very good service everything good

5
very good service everything good Reviewed on: 13th April 2025

I used Monzo. Excellent

5
I used Monzo. Excellent for send money and everything. Reviewed on: 13th April 2025

Supportive bank. Continually evolving for the better.

5
I’ve been with Monzo since 2018 and it’s been amazing to see it grow into an incredible bank. I joined for the withdrawals when travelling but now have even more protection - travel, phone and breakdown cover. I also am able to save money in pots, get paid early, and use the app to the maximum. Their app has been extremely helpful for me as a neurodiverse individual and helps me to stay in control of my finances. Reviewed on: 13th April 2025

I absolutely love my Monzo account

5
I absolutely love my Monzo account Reviewed on: 13th April 2025

Easy to use bank and app with decent interest rates...

5
Easy to use bank and app with decent interest rates on their account Reviewed on: 13th April 2025

Banking with personality

5
First class customer service team - plain English explanations and supportive staff. A paid current account that provides actual value for money. The best bank I’ve ever banked with. The fact that they provide their ‘Tone of Voice’ customer service training docs on their website is just one of the ways that demonstrates their transparency. Reviewed on: 13th April 2025

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