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Monzo: Current account reviews

Name: Current account
Rating: 4.85 (19419 reviews)

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4.85

Based on 19,419 reviews, last reviewed 12th Jun 2026

62% decrease in 5 star reviews

in the past 90 days

10% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

A great user experience! A great user experience! The ease with which I can move money between my account, savings, pots, and my children's accounts is much appreciated. It' c... Read more Reviewed on: 12th June 2026

Latest lowest rating:

1

Froze our accounts for no reason Froze our accounts for no reason and have held onto the money for 2 weeks so far with no timescale, It has absolutely broke us to the point of no bill... Read more Reviewed on: 12th May 2026

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Awards

Best British bank 2025

Awarded to the bank rated highest in UK customer reviews.
Best banking app 2025

Awarded to the bank rated highest in customer reviews for their banking app.

Monzo Current account reviews (19419)

Most consumer-centric bank in the world.

Most consumer-centric bank in the world. Easy app, very responsive, clear and friendly tone of voice. This bank is not just my bank, it's a part of my identity. I have huge trust and respect for what they do. Reviewed on: 18th March 2025

Fab experience with Monzo

Have had a fab experience with Monzo so far. Have another account with a different bank and everything just seems so hard. With Monzo it is all super easy and if you do need help the team are fantastic to deal with. Oh & their LinkedIn posts brighten my day Reviewed on: 18th March 2025

Monzo slays all day - making my finances effortless

The app is easy to use, offers a vast amount of options for my finances, the customer service is excellent. Couldn’t be happier. Reviewed on: 18th March 2025

Banking made simple

Such an easy app to use and it looks great. I've never had a problem but am sure they're customers service would be as good as it's marketing Reviewed on: 18th March 2025

No fuss- good service

No fuss- good service and helpful customer service. Reviewed on: 18th March 2025

Monzo the Main

Monzo isn’t just a bank, it’s a community, at least that’s how I feel. I’ve continually had great support from the customer service team, help from the fraud department in moments I didn’t know I needed them and continuous great products. Me and my partner have chosen them for a joint account for these reasons. I’ve been with Monzo since they were in beta as a ‘top up’ card and followed their journey to becoming a fully pledged bank and they’ve been my go to for everything. Main bank account energy is strong with this one. Reviewed on: 18th March 2025

Been a Monzo customer 5/6 years I have had nothing...

Been a Monzo customer 5/6 years I have had nothing but good experience. Reviewed on: 18th March 2025

Great Experience

Used Monzo for years and it’s great, budgeting, security features like virtual cards and great add ons like being able to see all my UK bank accounts in one app. Also their other offerings are great like Flex credit card and also Business accounts all in one product/app. Reviewed on: 18th March 2025

Good app UI and good customer service.

Good app UI and good customer service. Reviewed on: 18th March 2025

Seamless Banking with Great Features & Value

Monzo makes managing money effortless, from adding funds and sending payments to opening a joint account. It always feels secure, and as an Extra plan member, I find it great value for money. The plan offers credit insights, virtual cards, custom categories, and a boosted AER on the 1p Saving Challenge. But my favourite feature is connected banks, which lets me view all my transactions in one place for better spending insights. Overall, Monzo is a fantastic app with a sleek UI, great customer service, and an easy setup. Highly recommend! Reviewed on: 18th March 2025

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