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Monzo: Current account reviews

Name: Current account
Rating: 4.85 (19422 reviews)

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4.85

Based on 19,422 reviews, last reviewed 21st Jun 2026

68% decrease in 5 star reviews

in the past 90 days

10% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Monzo provides one of the best online experience. Monzo provides one of the best online experience. The app is clear and easy to understand. Money can be put into different pots making budgeting easy.... Read more Reviewed on: 21st June 2026

Latest lowest rating:

1

Froze our accounts for no reason Froze our accounts for no reason and have held onto the money for 2 weeks so far with no timescale, It has absolutely broke us to the point of no bill... Read more Reviewed on: 12th May 2026

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Awards

Best British bank 2025

Awarded to the bank rated highest in UK customer reviews.
Best banking app 2025

Awarded to the bank rated highest in customer reviews for their banking app.

Monzo Current account reviews (19422)

Smart app, excellent customer service

I've been with Monzo for quite a while now and in that time I've found that the app itself has gone from strength to strength. It's well designed and easy to use and I really appreciate being able to link other accounts (as well as my mortgage) so I can see all of my information in one place. More generally, whenever I've had to speak to someone at Monzo, the customer service has always been exceptional. I always think of dealing with banking stuff as a real hassle but genuinely Monzo make it a painless experience. It's also incredibly helpful being knowing I have a card I can rely on when I'm abroad too. Reviewed on: 7th March 2025

Helping me save money!

I find Monzo really easy to navigate, I started off using it just on holiday because you don’t need to pay fees however I use it daily now and wouldn’t go back. It’s helping me save money aswell as I’m using the savings pots and joined the 1p challenge. Reviewed on: 7th March 2025

Monzo basically reads my mind!

Monzo basically reads my mind! Any issue or idea I wish it can be on the app, I found it in the next update!!! Reviewed on: 7th March 2025

Great bank!

Great bank, really helps make you aware of your finances. Sends notifications with outgoings and incomings, so you do not always have to open the app. You can easily create and move money into pots and savings accounts. Reviewed on: 7th March 2025

Best bank to trust when it's come to online purchases

If you want to refund any purchases, they would refund you straight away and will investigate afterwards Reviewed on: 7th March 2025

I’ve been a Monzo customer for as long as I can reme...

I’ve been a Monzo customer for as long as I can remember, and I must say, it’s one of the best digital banks out there! The technology is top-notch, and their customer service is truly exceptional. I can't recommend it enough to my family and friends! If you’re looking for a seamless banking experience, Monzo is the way to go! Reviewed on: 7th March 2025

Monzo app is customer friendly .

Monzo app is customer friendly . The saving pots has been a great way to save periodically and earn interest . Monzo card regularly used on holidays abroad instead of cash or credit cards . Reviewed on: 6th March 2025

BEST VALUE FOR MONEY SPENT

Monzo mobile Application is not complicated unlike the other mobile apps. It is easy to use and easy to understand. Monzo is best value for money spent. Keep doing well. Reviewed on: 6th March 2025

Monzo is brilliant

I love being able to build pots of money to put money aside and easily access. I like being able to have a spreadsheet with my spending to. The app is easy to use, very clear and customer serves have always been helpful and solved my question promptly Reviewed on: 6th March 2025

I’ve been with Monzo for over 5 years and the custom...

I’ve been with Monzo for over 5 years and the customer service has been exceptional. Reviewed on: 6th March 2025

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