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Monzo: Current account reviews

Name: Current account
Rating: 4.85 (19422 reviews)

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4.85

Based on 19,422 reviews, last reviewed 21st Jun 2026

68% decrease in 5 star reviews

in the past 90 days

10% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Monzo provides one of the best online experience. Monzo provides one of the best online experience. The app is clear and easy to understand. Money can be put into different pots making budgeting easy.... Read more Reviewed on: 21st June 2026

Latest lowest rating:

1

Froze our accounts for no reason Froze our accounts for no reason and have held onto the money for 2 weeks so far with no timescale, It has absolutely broke us to the point of no bill... Read more Reviewed on: 12th May 2026

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Awards

Best British bank 2025

Awarded to the bank rated highest in UK customer reviews.
Best banking app 2025

Awarded to the bank rated highest in customer reviews for their banking app.

Monzo Current account reviews (19422)

The greatest bank on earth

The greatest bank on earth, so easy to setup, use and educate people on money Reviewed on: 11th March 2025

Very User Friendly

Never had to use customer service (touch wood) so can't provide a good review on that. Overall I love the app, how user friendly it is, how easy it is to put money aside, savings challenges etc Reviewed on: 11th March 2025

Excellent Online Banking

Only switched banks a couple of weeks ago now but already loving it and makes a difference when you can see things broken down in categories Reviewed on: 9th March 2025

Online assistance is not very good.

Online assistance is not very good. Faced multiple problems with their chat Reviewed on: 9th March 2025

Great experience couldn’t be happier

Great experience couldn’t be happier Reviewed on: 8th March 2025

Monzo is convenient to use and it makes travelling h...

Monzo is convenient to use and it makes travelling hassle free. Splitting the bit has also never been easier Reviewed on: 8th March 2025

Monzo Bank

Amazing app and very helpful. Everything all in one place. Easy to budget and manage money. Reviewed on: 8th March 2025

Savings options

Their savings options are great because they have quite a high interest rate! However I don’t like how it can take some time for money to go in on a Friday because sometimes it doesn’t go in until the next working day, which can be stressful. Reviewed on: 7th March 2025

Very good.

Very good. Will definitely refer others to try. Reviewed on: 7th March 2025

Monzo is amazing

Monzo is a great bank, easily accessible and you can use your money abroad as if you're shopping at home Reviewed on: 7th March 2025

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