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Monzo: Current account reviews

Name: Current account
Rating: 4.85 (19422 reviews)

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4.85

Based on 19,422 reviews, last reviewed 21st Jun 2026

68% decrease in 5 star reviews

in the past 90 days

10% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Monzo provides one of the best online experience. Monzo provides one of the best online experience. The app is clear and easy to understand. Money can be put into different pots making budgeting easy.... Read more Reviewed on: 21st June 2026

Latest lowest rating:

1

Froze our accounts for no reason Froze our accounts for no reason and have held onto the money for 2 weeks so far with no timescale, It has absolutely broke us to the point of no bill... Read more Reviewed on: 12th May 2026

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Awards

Best British bank 2025

Awarded to the bank rated highest in UK customer reviews.
Best banking app 2025

Awarded to the bank rated highest in customer reviews for their banking app.

Monzo Current account reviews (19422)

Monzo-banking made easy

Great choice of accounts from basic to paid, recently upgraded to max as it is good value for money with plenty of features, responsive customer service and recovered funds when scammed by a fraud sting. Easy to use money pots to help you save, as well as investment options. Reviewed on: 24th March 2026

Never lose money with Monzo

Monzo keeps us engaged and on top of our finances, if anything, can budget better with Monzo Reviewed on: 24th March 2026

Great bank

The Max monthly payment is great value for money as it includes breakdown cover, travel and phone insurance for myself and my partner. I have only ever had a really positive experience with Monzo and think they combine being a modern bank with being trustworthy and transparent. The app is really easy to use and you can tell that they do care about their customers and are constantly trying to bring in new things to benefit them. Reviewed on: 24th March 2026

brilliant, personalised customer service

Whenever I’ve needed help or assistance - more often than usual recently due to being on maternity leave/having a significantly decreased income, customer service have been AMAZING. It’s clear you’re talking to a real person, and they really want to help. Reviewed on: 24th March 2026

Great! Really good

Great! Love the product and how it helps me budget. Reviewed on: 24th March 2026

Excellent customer support

Excellent customer support.Credit worthiness Reviewed on: 24th March 2026

Monzo is my main bank, they have helped me through s...

Monzo is my main bank, they have helped me through some though times! They are so helpful and actually care about my account. There was a period I was in my overdraft for a while and they checked in to see if I was alright, I thought that was so sweet because no other bank has ever done that. I will never leave Monzo! Reviewed on: 24th March 2026

Very user friendly app with lots of pots for saving

Very user friendly app with lots of pots for saving Reviewed on: 24th March 2026

Makes me enjoy banking!

Makes me enjoy banking! Slick app and great features makes me want to stay and recommend them to friends. Reviewed on: 24th March 2026

Fantastic bank with a wide range of options

I have really enjoyed being a Monzo customer after switching my bank from a traditional high street bank. The time delay when making a payment is extremely useful if you need to cancel any payments and the app is very easy to use Reviewed on: 24th March 2026

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