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Nationwide: FlexDirect reviews

Name: FlexDirect
Rating: 4.73 (375 reviews)

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4.73

Based on 375 reviews, last reviewed 13th Jun 2026

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

71%

19%

Latest highest rating:

5

Excellent Great service range of products and I always feel valued as a customer, just received £100 for having the account and this happens often, recommend us... Read more Reviewed on: 13th June 2026

Latest lowest rating:

1

Nationwide have no concern for members banking exper... Nationwide have no concern for members banking experience. The IT systems used are woeful both from a user POV and back end. I am worried that the who... Read more Reviewed on: 26th June 2024

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About this product

The Nationwide FlexDirect current account pays interest on your money and you can earn cashback on debit card purchases for the first 12 months.

If you’re eligible for an overdraft, the first £50 is interest free. The FlexDirect account has to be managed online or over the phone, not at the branch.

Nationwide FlexDirect current account reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience..

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Nationwide FlexDirect reviews (375)

Fantastic way to earn back

Personally opted for this account and has really paid off Reviewed on: 29th January 2018

Straight-forward current account

Enjoyed bonus interest for a year when I took out this account. Can do all the banking I need, including in-branch. The advisors are always friendly. Better interest would be good. Reviewed on: 23rd January 2018

great service

Good bank account, good customer service, excellent interest rate Reviewed on: 17th January 2018

Does what it says on the tin

Easy to log in, easy to navigate the website, easy to accomplish regular tasks (and fast to move money around inside Nationwide). Reviewed on: 16th January 2018

Excellent

Easy to use online and great interest rate for the first year. Reviewed on: 7th January 2018

One of the best free accounts

Excellent free account, excellent customer service, gives right to a really good savings account Reviewed on: 6th January 2018

5% on up to £2500 for 12 months

5% on up to £2500 for 12 months. Introduce a friend £100 each, moving my mother as well. Reviewed on: 3rd January 2018

Great Bank

As the Big 6 shrink and stick two fingers up to their customers, Nationwide seems to be caring, staying and supporting customers with a great range of accounts, lots of staff and excellent branches.. Reviewed on: 31st December 2017

Competitive rates

Good interest rates and customer service. Reviewed on: 6th December 2017

Great deals shame anout the app

I get excellent interest and rates at nationwide. The app however is a little tricky and you can only pay a new person by using a computer rather than just the app. Reviewed on: 26th November 2017

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