Write a review

Newsletter

Go to business site

Nationwide: FlexDirect reviews

Name: FlexDirect
Rating: 4.73 (375 reviews)

View other Nationwide products

4.73

Based on 375 reviews, last reviewed 13th Jun 2026

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

71%

19%

Latest highest rating:

5

Excellent Great service range of products and I always feel valued as a customer, just received £100 for having the account and this happens often, recommend us... Read more Reviewed on: 13th June 2026

Latest lowest rating:

1

Nationwide have no concern for members banking exper... Nationwide have no concern for members banking experience. The IT systems used are woeful both from a user POV and back end. I am worried that the who... Read more Reviewed on: 26th June 2024

Read all reviews Write a review

About this product

The Nationwide FlexDirect current account pays interest on your money and you can earn cashback on debit card purchases for the first 12 months.

If you’re eligible for an overdraft, the first £50 is interest free. The FlexDirect account has to be managed online or over the phone, not at the branch.

Nationwide FlexDirect current account reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience..

Review Nationwide: FlexDirect now

Help others make smarter decisions by sharing your own experience.

Write a review

Nationwide FlexDirect reviews (375)

A good place to bank

I have banked with Nationwide for many years. I have found them to be straightforward, helpful and honest. They always try to help, and have specialist staff who are easy to contact when I need more in-depth advice. Whilst no easy access accounts offer great returns, I find Flexdirect a good product that fulfills my day-to-day banking requirements. It is easy to use and all the basics can be done at the ATM machine. A great help in very small bank that happens to very busy! Reviewed on: 21st November 2017

A mutual

As well as being ethically sound, The Nationwide BS has good accounts suitable for all. Our small local branch has been very helpful to us over the years. Reviewed on: 19th November 2017

Good Benefits

Moved from another high street bank to Nationwide Flexdirect account. It has great benefits with a % interest on anything in the account, which i note not many current accounts do. Similarly I have the linked saver with 5%. The woman in branch i set up the account with was very helpful and ran me through everything and could answer all questions. She was great, no wavering she knew her stuff. Reviewed on: 15th November 2017

Banking with benefits

I have always had a nationwide account but in the past few years have changed to Flex direct because of the travel insurance. The customer support is excellent, I recently had trouble claiming back from a flight delay and they helped me, covering my claim and offering me a great deal on long term travel plans. Reviewed on: 10th November 2017

Great interest rates, no strings, and easy to set up

I had a great experience opening my FlexDirect account - I applied through the app, it took less than 5 minutes, and it was up and running! I love that I didn't have to go in to an office to set it up. I also love that there are no strings attached - i.e. that I don't have to set up a certain number of direct debits to get the great (5%!) interest rate so long as I pay in at least £1000 per month. Most bank accounts have far more hoops to jump through and Nationwide is the best I've come across on this side. The online portal has a bit of a dated look and feel through a web browser, but the app is completely modern and what you'd expect from a bank in 2017. All around I am very impressed. Reviewed on: 8th November 2017

Best interest rate on £2500

This is a fantastic interest rate for a year on up to £2500! 5% = £125 You can also open a linked savings account for another 5% interest!! Everything to love about this bank! Reviewed on: 8th November 2017

A real Money Boost

They make your savings queries so much easier. I opened this account from the advice of the Assistant. She made it clear exactly what benefits I would be getting along with the best way to save regularly. She helped me every step of the way with my application. I am now getting a great higher rate of interest and am at last seeing my money start to grow. Reviewed on: 8th November 2017

Excellent Savings boost

Good benefits, clunky website

The benefits offered on the account are great (5% interest, £100 referral bonus) and are better than I've had elsewhere. However, the online banking is a bit clunky and more difficult to use than many others I've used before. It isn't a deal breaker, but does stop it from getting a perfect score. Reviewed on: 8th November 2017

Easy to set up with great customer service

Easy to set up account, good interest rate and helpful in branch staff. Reviewed on: 8th November 2017

Do you have a different Nationwide product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Current Account
from Algbra 3.93 from 2 reviews
Account (discontinued)
from Ditto Bank (inactive company) 3.84 from 4 reviews
International Payments
from iFAST Global Bank 4.72 from 361 reviews

Want to see more from Nationwide?

Cash ISA
from Nationwide 4.64 from 80 reviews
FlexAccount
from Nationwide 4.62 from 1109 reviews
Regular Savings
from Nationwide 4.62 from 97 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub