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Nationwide: FlexPlus reviews

Name: FlexPlus
Rating: 3.95 (309 reviews)

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3.94

Based on 309 reviews, last reviewed 13th Mar 2025

800% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

64%

10%

22%

Latest highest rating:

5

The best bank on my experience so far So far so good . Last year I received a100£ from nationwide bank which I’m not saying it makes me rich but it does help Reviewed on: 13th March 2025

Latest lowest rating:

1

Disappointing NW Flexplus Mobile Insurance Experience I’ve been a Nationwide FlexPlus account holder for five years, primarily attracted by the additional mobile phone insurance. Until this month, I hadn’... Read more Reviewed on: 24th December 2024

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About this product

Nationwide FlexPlus is a packaged bank account.

For a monthly fee, the FlexPlus current account gives you worldwide family travel and mobile phone insurance, plus UK and European breakdown cover.

Nationwide FlexPlus reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

Nationwide FlexPlus reviews (309)

Review of the Nationwide, FlexPlus:

Bad service

Was taken ill on holiday abroad with heart condition and admitted to hospital immediately put claim in via phone/online could not share all documents online, trying to ring is a joke on hold over an hour each time. Then mu online claims got cancelled. Sent documents in post had text acknowledgement f paperwork in post but no claim number. Try to call to progress claim closed Tues and Thursdays other days can't get though been nearly 3 months post claim now. Always used never cla... Reviewed on: 9th May 2023

Best service

Thank you nationwide for your service Reviewed on: 3rd April 2023

Top bank

Brilliant bank and services. Highly recommend Reviewed on: 26th March 2023

Trustworthy account from the best bank

This account offer great extras and Nationwide are the best bank by a mile. Reviewed on: 21st March 2023

Top Bank

Good value for extra insurance products Safe and amazing customer services both on phone and in branches Reviewed on: 17th March 2023

Don't bother if wanting the travel insurance

Tried to claim on the travel insurance for cost of alternative travel due to a cancelled flight back to the UK... Only to be told that the policy only covers delay benefit and that they do not cover for a flight that has been cancelled! The delay benefit is only £10 after 2 hours and then "10 every 4 hours after that! and to claim this you must be at the airport and checked in. What is the point of the travel insurance if you can not even claim on it for the things you need. Wil... Reviewed on: 15th March 2023

Perfect!

App is great, account is great value and branch is super easy to get help from Reviewed on: 10th March 2023

Great Packaged Bank Account

Fantastic cover for the family - travel and mobile insurance, plus vehicle breakdown cover included for a reasonable monthly fee. Easy to use online and friendly service in-branch. Reviewed on: 9th March 2023

Good benefits for reasonable rate

The flex plus provides insurance, breakdown cover and cashback on supermarket shops for £14/month. The price has increased (what hasn’t!) but still a useful account to have and know travel and phone insurance are sorted! Reviewed on: 9th March 2023

Great account

Useful account with overdraft and paid for monthly extras like breakdown cover, phone insurance and travel insurance Reviewed on: 9th March 2023

Great Package Account

Really good additional coverage provided by this account. Reviewed on: 5th March 2023

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