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Nationwide: FlexPlus reviews

Name: FlexPlus
Rating: 3.98 (321 reviews)

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4.00

Based on 321 reviews, last reviewed 13th Jun 2025

11% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

65%

10%

21%

Latest highest rating:

5

Have been with Nationwide for many years and they ar... Have been with Nationwide for many years and they are just brilliant! Customer service is excellent. Helpful and efficient- so friendly! They make eve... Read more Reviewed on: 13th June 2025

Latest lowest rating:

1

Let me down completely in my hour of need After years of having this account for the cover benefits I actually needed to call on the breakdown recovery today as my battery is flat and I'm on h... Read more Reviewed on: 27th May 2025

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Review Nationwide: FlexPlus now

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Nationwide FlexPlus reviews (321)

Love the service I receive

Super happy with nationwide there banking app is fantastic. My full household bank and save with nationwide. Reviewed on: 6th April 2023

Always helpful

When I called NW after realising I had fallen for a scam, they stayed on the phone with me until they could 100% assure me that my account was secured. It was out of usual hours but the staff stayed on the line with me for more than an hour until they were sure that I was ok. Reviewed on: 6th April 2023

Great service!

I’ve always received great service from the staff at Nationwide when I have contacted them. The flex plus product is great, and allows me to have my insurances and benefits in one place. Would recommend nationwide to anyone! Reviewed on: 4th April 2023

Best service

Thank you nationwide for your service Reviewed on: 3rd April 2023

Top bank

Brilliant bank and services. Highly recommend Reviewed on: 26th March 2023

Trustworthy account from the best bank

This account offer great extras and Nationwide are the best bank by a mile. Reviewed on: 21st March 2023

Top Bank

Good value for extra insurance products Safe and amazing customer services both on phone and in branches Reviewed on: 17th March 2023

Don't bother if wanting the travel insurance

Tried to claim on the travel insurance for cost of alternative travel due to a cancelled flight back to the UK... Only to be told that the policy only covers delay benefit and that they do not cover for a flight that has been cancelled! The delay benefit is only £10 after 2 hours and then "10 every 4 hours after that! and to claim this you must be at the airport and checked in. What is the point of the travel insurance if you can not even claim on it for the things you need. Will definately be moving to a more comprehensive account for a similar price. The account used to be so much better than this Reviewed on: 15th March 2023

Perfect!

App is great, account is great value and branch is super easy to get help from Reviewed on: 10th March 2023

Great Packaged Bank Account

Fantastic cover for the family - travel and mobile insurance, plus vehicle breakdown cover included for a reasonable monthly fee. Easy to use online and friendly service in-branch. Reviewed on: 9th March 2023

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