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NatWest Group - Cora: Digital Assistant reviews

View other NatWest Group - Cora products
4.60
Based on 6,058 reviews, last reviewed 11th Feb 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

The AI Assistant is so frustrating!! The AI Assistant is useless ,I was going round in circles with it,this drive to push customers onto online for everything is really annoying,sometime... Read more Reviewed on: 11th February 2026
Kevin B's avatar
Kevin B
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NatWest Group - Cora Digital Assistant reviews (6058)

Junk

1
Low level of knowledge - round in circles without helping at all. Reviewed on: 25th March 2022
Alan's avatar
Alan

Amazing service

5
Amazing service solved all queries with solutions Reviewed on: 25th March 2022
Kinoah Rossi's avatar
Kinoah Rossi

Helpful

5
Cora was very helpful and clear Reviewed on: 25th March 2022
Shirley Livesey's avatar
Shirley Livesey

Great service

5
Good friendly service helpful and informative Reviewed on: 25th March 2022
John Cochrane's avatar
John Cochrane

On-line Help

5
Very quick support, almost instant responses. Pleasantly surprised and would definitely use the service again. Reviewed on: 25th March 2022
Gary Spilsbury 's avatar
Gary Spilsbury

Excellent digital assistant!

5
Cora is clear, concise and extremely helpful. Reviewed on: 25th March 2022
Dani Walker's avatar
Dani Walker

Straight forward

5
Change of address completed quickly and simply Reviewed on: 25th March 2022
Orla Pattle's avatar
Orla Pattle

Isa question

5
Everything went smoothly and was very efficient Reviewed on: 25th March 2022
Paul's avatar
Paul

Easy to understand and fast

5
Was very clear and was very fast couldn’t be happier with the experience Reviewed on: 25th March 2022
Dan's avatar
Dan

Very easy to deal with

5
Reactivating cash isa, actioned straight away Reviewed on: 25th March 2022
Joanne Lewis's avatar
Joanne Lewis

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